Hi
CleanUp Premium has now been showing the message “Optimizing… Hold on while we work our magic” for 40 minutes. The progress bar still seems to be on 0%… See attached screen shot.
So this must be a bug. And that’s quite frustrating because my Windows 10 is crashing several times per week!
Please help me.
I tried running CleanUp again, and this time I got this error:
“Hmm. Something’s gone wrong. It could just be a temporary glitch. Please wait a second, and then try Cleanup again.”
I will try running it again, although it’s already the second time I run it.
The same issue here!!! It is really annoying!!! >:( >:(
I have win xp and I wait more then 1 hr … nothing happens !! Optimization process lasts endlessly!!! I repeat the process (exit Avast with x) several times but nothing changes!! I even reboot my comp two times but nothing…
Now it seems Avast CleanUp works again on my Win10 64-bit PC. Whether it’s because of yesterday’s Avast update or because I restored a 2 months old drive image backup of the system partition C: a few days before that, I don’t know for sure.
Bugs have been fixed in the latest version (17.3.2291): https://forum.avast.com/index.php?topic=199715.0
Buenas,
tengo instalada la versión que mencionas en tu respuesta
Y el cleanup lleva 60 minutos y no termina. >:(
Please post English here, else use the forum section for your language.
→ https://forum.avast.com/index.php?board=21.0
Hi
I have installed the version that you mention in your answer 17.3. 2291 and the cleanup takes 60 minutes and does not end. > 
It does not work.
My OS is Windows10
Contact support: https://support.avast.com/support/tickets/new