:Commands
[CREATERESTOREPOINT]
:OTL
O2:64bit: - BHO: (FindAndRemind) - {724b95aa-2c31-4125-b832-c3190c8338ce} - C:\Users\Sallyanne\AppData\Local\FindAndRemind\adxloader64.dll ()
O2 - BHO: (FindAndRemind) - {724b95aa-2c31-4125-b832-c3190c8338ce} - C:\Users\Sallyanne\AppData\Local\FindAndRemind\adxloader.dll ()
O2 - BHO: (no name) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (Find && Remind toolbar) - {087069fe-8e5d-4995-9df1-d30988c8108f} - C:\Users\Sallyanne\AppData\Local\FindAndRemind\adxloader64.dll ()
O3 - HKLM\..\Toolbar: (Find && Remind toolbar) - {087069fe-8e5d-4995-9df1-d30988c8108f} - C:\Users\Sallyanne\AppData\Local\FindAndRemind\adxloader.dll ()
O3 - HKU\S-1-5-21-1419526510-1817059620-330230322-1001\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O4 - HKU\S-1-5-21-1419526510-1817059620-330230322-1001..\Run: [Search Protection] C:\Program Files (x86)\Yahoo!\Search Protection\SearchProtection.exe File not found
O9:64bit: - Extra Button: Find && Remind sidebar - {62196A47-CCE0-4D6A-AD5C-7416A8A274CB} - C:\Users\Sallyanne\AppData\Local\FindAndRemind\adxloader64.dll ()
O9:64bit: - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - Reg Error: Key error. File not found
O9 - Extra Button: Find && Remind sidebar - {62196A47-CCE0-4D6A-AD5C-7416A8A274CB} - C:\Users\Sallyanne\AppData\Local\FindAndRemind\adxloader.dll ()
[2013/06/19 13:11:29 | 000,000,000 | ---D | C] -- C:\Users\Sallyanne\AppData\Local\FindAndRemind
:Commands
[resethosts]
[emptytemp]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
OK reboot the computer and immediately press and hold the F8 key a menu will appear
Select safe mode
The desktop will look weird
Then run OTL fix from there
right, I understand but the OTL fix did finish and I saved it, now I am simply trying to open after the reboot to go to avast to speak to you from that wretched laptop will keep trying
mouse apparently is acting like its had 22 tequila slammers due to a “long running script” whatever that is, hope that helps, here is the scan, and i have been at this continuously so you can see how slow the ********dy thing is oh and just as its about to go into meltdown, each time, it makesa terrible scritching noise, in case that helps
am back on laptop though am expecting a DNR notice to come up and its only 3 years old!
well, essex boy, I’m guessing you’ve gone to bed, don’t blame you, will check in, in a little while, or tomorrow if this mechanical nightmare lets me :-*
The scratching sound … Is that coming from the hard drive area ? It might be advisable to make a backup of your data
What is the make and model of the laptop
HP G62 Notebook Intel Core windows 7 and I don’t know how to do a back up :-[
Seems I’ve got 3 drives, c local d system recovery and e hp tools, there also seems to be an f drive where it wants to back up but that is disconnected
Perform a Hard Drive test
To perform the Hard Drive Test in the System Diagnostics (F2) environment, do the following steps:
Turn on the computer and immediately press the esc key to display the Startup Menu.
Press the System Diagnostics (F2) key, and then select the Hard Drive Test option.
Allow the Hard Drive Test to complete.
Test may take thirty to sixty minutes or more to complete depending on the size of the drive and the extent of the problems.
Outcomes of the Hard Drive test
When the Hard Drive disk test is complete, a message is displayed to indicate what actions have been taken.
Please make a note of that and post here please
If it is good we will then do a clean boot to check out the drivers
Definitely something amiss here, I think a clean boot will be the next option. You can either hang on or stop and then move to clean boot …Your choice although I feel the hard drive may be the problem
None at all, basically we will stop all services and drivers bar the ones required to run windows. If that improves the performance we will then try to determine which driver/service is causing the problem
Next we will check for driver conflicts
Step 1: Start MSConfig
Click Start, type msconfig in the Start Search box, and then press ENTER.
If you are prompted for an administrator password or for a confirmation, type the password, or provide confirmation.
Step 2: Configure Selective Startup options
1.In the System Configuration Utility dialog box, click Selective Startup on the General tab.
ok so far, but still darker screen and no internet
can I just check, on the general tab I should have only the selective start up checked, no others - your instructions conflict with the screen shot
will keep trying
oh and just as its about to go into meltdown, each time, it makesa terrible scritching noise, in case that helps