Business Antivirus keeps scanning the same file over and over again on each run

Avast Business
1

Hello!

Currently I am testing Avast Business Antivirus (eval.), but something is not right:
Our ERP has a ~100 MB exe on a network shared drive and almost every time when I start it on some of the testing machines, it scans it deeply. For the first time it is okay, but almost every time? If the hash doesn’t change, why is it doing over and over again?
If I start it twice within a minute, it will not scan it in the second time, but after a day, it will scan again. Is this a bug or a feature? ;D

This is very essential feature that it “remembers” files if they don’t change over time…

Please don’t suggest using exceptions, because that is a bad direction for AV protection…

ps.: capacha is crap…almost impossible to read it out! I requested like 10 images before I could read it.

2

Captcha is only needed for your first 3 posts. (Spam protection)

3

Hello,

Could you please tell us if this issue is still persisting, is it happening on only one device or more?
If yes thank you for sending us your license number.

Best regrads

4

If this is a trusted application that is frequently ran, I would advise setting up an exclusion so it will not be scanned. Be sure to set this in the console and not the client. Most application vendors will publish a list of files that they recommend excluding.