Hej,
jag har bytt emailadress och kan nu inte se mina prenumerationer.
Den gamla kan jag inte aktivera eftersom Comhem har stängt ner sin mailserver.
Tacksam för hjälp.
Please post English here.
Hello,
I have changed my email address and can now not see my subscriptions.
I can not activate the old one because Comhem has shut down its mail server.
Grateful for help.
I want to be able to see the invoice on my subscription.
How to do.
But if I can not see my invoices even though AVAST has deducted money from my credit card, what do I do then?
Where can I se it.
Could it be because I changed my email address that I do not see my subscriptions?
Grateful for help.
Did you buy from Avast directly or from a reseller…?
Yes, see Reply #3.
Yes I did buy from Avast directly.
Contact support: https://support.avast.com/contact
The support you are referring to wants the order number that I should have received in an email.
This is exactly the email server I cannot access as Comhem has terminated all email addresses. I previously had an email address urah@comhem.se but I can not access it but have changed to urah53@gmail.com
Grateful for help.
Just enter/use 00000000 and explain it in your request.
Hello again! Unfortunately I do not seem to reply to my email53@gmail.com they may reply to my old email address which I do not have access to.
How do I access their answers that I assume I received. Sent the question on Tuesday.
Post your ticket-ID.
12335273
OK, I reported it for you.
Hi, I have sent you a PM.