i got a virus by the name of security shield that is a malware program to scam you into buying the false program. mine was camouflaged as bznjcv.exe in the C:\Users\administer\AppData\Local folder i had to restart my computer in safe mode and delete it manually and im writing this to thos who need help and not getting it from avast retards that shouldn’t be near the phone i stayed on the phone with them trying to get rid of it all they told me to do is a scan that did nothing. then i asked them why it wasn’t doing anything and they hung up on me thanks alot avast for nothing for all thos out there wanting a real anti virus look up pctools >:(
It would have helped if you could have sent the sample to avast:
Send the sample/s to avast as a Undetected Malware:
Open the chest and right click in the Chest and select Add, navigate to where you have the sample and add it to the chest (see image). Once in the chest, right click on the file and select ‘Submit to virus lab…’ complete the form and submit, the file will be uploaded during the next update. Note: manually adding to the chest doesn’t remove them from the original location, so they still have to be dealt with in that location.
Or
Send the sample to virus (at) avast (dot) com zipped and password protected with the password in email body, a link to this topic might help and false positive/undetected malware in the subject.
I also got the Security Shield virus and Avast did not catch it. I ended up having to do a system restore. Frustrating that it got through. I downloaded some anti malware/spyware software to help do a better job of keeping my computer safe.
I also got the Security Shield virus and Avast did not catch it. I ended up having to do a system restore.system restore may dissable it but does not remove it'
read it all before you start
Remove Security Shield or SecurityShield (Uninstall Guide)
http://www.bleepingcomputer.com/virus-removal/remove-security-shield