can avast4 home be hijacked?

Avast Free Antivirus / Premium Security
1

Hi sorry if question sounds silly but am a newbie!

Have just had money stolen online by someone who got, not only, my card details but managed to change my Halifax Secure password!
I’m now terrified to use internet for anything financial.

Have been getting strange messages saying crytographic signature of avast been changed even when no updates occured. Also been getting IE is trying to connect to the internet with a warning : C:\Program Files\Alwil Software\Avast4\ashDisp.exe has modified the user interface of IEXPLORE.EXE by sending special Window messages.

I have scanned my pc with Avast after money stolen but all seemed OK. Am really worried though that a key logger has hidden something that avast hasn’t picked up or worse they have tampered with avast.

PLEASE HELP!

Thanks ???

2

Messages are strange indeed…
Read the instructions, download and burn (maybe from another computer), finally use one of this rescue CD’s:

  1. Dr. Web
  2. Avira
  3. BitDefender
  4. Kaspersky
  5. F-Secure
3

Hi
Sorry to hear this. This had happened to me a few years ago. I do not trust doing online banking!. Sounds like your computer may have some malware type Keylogger. Try and dowload malware bytes & spybot search and destroy and run these and remove what thay find. After that run a boot time scan with avast by right clicking the A Icon and pressing start avast antivirus let memory scan take place & remove what it finds. After that click button for menu and select boot time scan and scan computer.

4

Thanks for advice but sorry do not understand the first part "Read the instructions, download and burn (maybe from another computer)??? Can you clarify?

Thanks again ::slight_smile:

5

Hi Thanks for your help will try this :wink:

6

If you click over the names of the scanners you will open a website where you can read the instructions, where you can download the files and then burn a CD to scan your computer before Windows loads.

If you feel that it’s too difficult, you can try on-line scanning (click on the links for more):
BitDefender
ESET NOD32
F-Secure

For detection-only, not cleaning:
Kaspersky
Trendmicro housecall

7

Thanks will give it a go! You must think I’m really thick. Lol! :-[

8

Thick?
Why? Sorry, I’m not English-native and the word, as far I know, seems negative.
I’m not thinking anything negative about you. Just trying to help.

9

Hi Caramel,

You always have to check on what you install onto a computer. Is this the real program or did it come with some additional "too good to be true"s? Are the hashes right? Does it have the right files in the installer. I have not heard about avast having a fake cybercrime double, but for other av programs/tools it is not that uncommon, so check whether it is genuine.

polonus