Program version 26.4.6207a (build 26.4.10932.980)
Windows 11
Today I’ve found that I can no longer add exceptions in File Shield:
Main menu - Explore - File Shield - Open File Shield - Exceptions - Add an exception
Browse to an .exe in Program Files or in a root folder I’ve made myself
Click Add
==> The blue “Add” button plays its momentary shrink animation to show it has been clicked, but the “New exception” window with the Add button stays on the screen as if it had not been clicked.
If I click Cancel to close the window, and check the Exceptions list, the selected .exe has not been added to the list.
I didn’t use to have problems adding Exceptions in File Shield, so this seems to be a new development. I tried removing some obsolete entries from the list in case I had too many exceptions, but am still unable to add new exceptions.
First, I’m an Avast user and not an Avast Team member.
Whilst I’m using Avast Antivirus Free (26.3, yet to get offered 26.4) and not Avast One, I have never experienced this. However, I don’t have a lot of exceptions added.
They are websites that I use regularly and are trusted and ordinarily require you to log on at times Avasts scanning can interfere with this logging in. I only have one exception on my hard drive and that is my exclusions sub folder, for programs or files that I don’t want scanned.
How many exceptions do you have (?) I,m not sure if there might be a limit in Avast One.
Weird I wasn’t aware of any limitation, as I said I don’t have that many websites and small programs that I don’t want Avast interacting with I keep on a different drive in a separate folder.
After you select your file or folder and you’re back at the window with the big blue “Add” button, put quotation marks around your selection, then press Add.
For example, if you choose c:\example\leavemealone.exe in the selection dialog, then add the quotation marks to make it read as “c:\example\leavemealone.exe” and then press Add.
I’m happy to hear that, my original image that I pixelated except for the last one, shows my use of the * wildcard which is excluding the whole D:\ exclusions sub-folder.
Now I didn’t have to put “quotation marks” around the selection that was done automatically as soon had I hade made the selection.
See image, whilst I selected a folder and sub-folder in the selection path it created the quotation marks around it.automatically. I don’t know if this is a difference between the Avast One and Avast Antivirus products.
Ah yeah actually, it lets me enter the new exception if I add any character (letter, number, punctuation) to the end of the file path/name. Then I can go back and edit it to remove the extra character. Kind of weird but seems to be a workaround, at least!
