Can´t access to Avast Store from Avast UI

Avast Free Antivirus / Premium Security
1

I can´t access to Avast Store from Avast UI. It displays not connected to internet and check to internet connection. But I am connected to internet.
What could I do?

  • I turned off Windows firewall.
  • I reinstalled Avast.
  • I restarted PC many times.
  • I have Win 7.

Nothing helps me.

2
  • Which Avast…? (Free/Pro/IS/Premium)
  • Which version/build of Avast…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
3
  • Avast Free version (latest version 20.4.2410 (build 20.4.5312.577), after reinstall)
  • Win 7 Ultimate SP1 64bit, build 7601
  • nothing else antivirus than Avast Free was used
4

See if this helps: https://support.avast.com/en-ww/article/222/ (Changing DNS settings)

5

No, it does´t help me… :frowning:

6

You can use the direct link: https://www.avast.com/store

7

Of course I can… but I would like to purchase a promo offer which is displaying in Avast UI. It needs to purchase via Avast UI.

8

Contact sales and mention the promo offer: https://support.avast.com/contact