Hi Avast Support Community,
I still have both the apps on iOS, how do I know which one is the Legacy app?
I am using a one time code set up for my free account, is it more secure than a password or passkey?
It does rely on email like some slightly less secure method for the MFA: 2FA on a separate secure app.
The interface below locks similar but also slightly different, same name and native app icon.
I can‘t seem to find a step by step guide with sample user screenshots, like this one comparing to show its users in the difference, how to actually remove any legacy apps on the FAQ?
For reference here is the exact guide on the official website:
FAQ on Avast one Support Legacy on Apple platform (Article).
I can’t share the hyper link, that I am guessing is for security reasons, so I have instead decided to just described it.
Where is the guide for removing with visual images like photos and/or videos that show the comparison for each platform?
Do I need to deactivate something?
I am on iOS 27.2, assuming I am in the latest version of the app.
In native apps, including email newsletters, websites: native legacy apps can give a heads up or warning, that this is the official legacy app or new app, to its users as this helps customers with better migration regardless of how tech savvy someone is, a simple easy to understand guide.
I can only share 1 image as a new user in the community not 2 for visual comparison.
Is there a way to reach customer support via email? I am based in Australia.