Cancel Avast Cleanup free trial and auto subscription

Avast Cleanup
1

I wish to cancel my free trial and auto subscription for Avast Cleanup, order no. 29527334708

2

Hi,

I just cancelled your subscription.

The trial period is still valid until March 11 so you can still enjoy our product until then.

Thank you and have a nice day.

3

Hello, I wish to cancel my automatic subscription and get my money back (free trial has already finished) please, but I dont know the order number, It didnt came up to my email, only number of my license (6Q7CZU-NY6992-45C8CN)

Thank you

4

→ https://support.avast.com/article/24/ (Orders/Renewals/Refunds)

5

Isn’t there a way to do my own cancellation?
I thought it would be more appropriate.

Thanks

6

Hi,

you can follow the instructions here: https://support.avast.com/en-ww/article/Cancel-auto-renewal
If it won’t work for some reason, let me know and I will cancel it for you so you won’t lose your money.

Regards.

7

Hi,

Since this is a trial license, there is no unsubscribe button when I go to subscriptions in my account. Therefore, I can’t cancel it.
Can you kindly cancel it for me.

Thanks.

8

Hi,

I just cancelled your subscription.

Thank you and have a nice day.

9

voglio cortesemente cancellare il mio periodo di prova per avast cleanup premium con ordine numero 30339160108.
grazie mille

10

Please post English here, else use the forum section for your language.
→ https://forum.avast.com/index.php?board=21.0

11

I want to cancel avast cleanup premium free trial. Order ID 17009883638

12
I want to cancel avast cleanup premium free trial. Order ID 17009883638

Hi escoda645,

I have cancelled the auto-renewal subscription for your trial product now, and you will not be automatically charged for any paid subscription in relation to this license.

The trial itself is still valid until Jun/19/2019, so you can continue to enjoy our product until then.

13

I want to cancel the auto-renewal subscription for Avast Cleanup. I only have the licence # B8EPKV-N6LD42-5LC6NA
Can you kindly cancel it for me?
Thx

14

Hi slush510,

I’m afraid that the auto-renewal for the license number you quoted has already been processed today, so I have instead notified our distributor to refund the payment for you. They will arrange this transaction and notify you in due course.

Please be aware, it may take between 5 to 7 business days to complete the refund process, and to have the funds back in your account.

15

Hi, I wish to cancel my auto-renewal subscription for my avast cleanup premium. But I can’t seem to find the option to cancel. Unfortunately, I did not receive a confirmation email but I have my license ID. Please advise me. Thank you.

16

Hi,

unfortunately I am not able to track down your record based on the email you have registered here on the forum.

Ideally I would need your activation code to be able to pair it with your record, so please send it to me via PM and I will cancel the subscription for you.

Thank you!

17

I want to cancel the auto-renewal subscription for Avast Cleanup. Order ID 69695576200
Can you cancel it for me?

18

Hi,

Auto-renewal has been cancelled.

19

Hello, I want to cancel my automatic subscription and get my money back. The last order number is A00021174469.
thank you very much

20

Hi,

if you want a refund please navigate to this URL: https://support.avast.com/en-us/contact/sales_refund and submit your request there.
Customer support will contact you afterwards about the progress of the refund.

Thank you.