cannot access devices

Avast Mobile Apps Avast Anti-Theft for Android
1

I have installed antitheft and have my subsciptions paid.
i am trying to access the dashboard from my laptop and when i try to choose devices i get prompted to install antitheft

what is wrong?

2

I have problem like you, so I hope they will fix it quickly.

3

The same for me

4

Our development team report that issue with Anti-theft not working correctly, and linked Android devices not displaying on the Avast Account site has now been resolved. We are sorry for any inconvenience caused during this time.

5

It’s not resolved because I am still having this issue. Please help!

6

Hi npd226,

The issue reported previously was a system-wide issue which was resolved, and is not currently causing your issue.

Can I check that what you are experiencing is exactly the same as described above?

  • You are able to log into your Avast account, and the account is registered to the same email address that you have used to register on this forum.
  • When you attempt to the open the Anti-theft page from my.avast.com, you are shown a message prompting you to install Anti-Theft.