cannot connect to the web after uninstalling avast

General Topics
1

hi
i just uninstalled my avast software on my windows 7 laptop.
i used the avast uninstall utility

and now i cannot surf the web
my laptop connects to any wireless networks but it always says , “limited or not connected”. and well.
i does not connect
even when i plug the ethernet cable, i cannot surf
the nic card detects it, but it just does not connect
i restarted the pc
i did the system restore , but it says it does not complete

what else can i do
help me please

thanks in advanced

2

It’s not what you’ve un-installed but what did you install ???

3

Hi bob,
perhaps a new/another av-program???!!! ???

@wishoek

I think an avast-service is further working on your laptop, because avast is not completly uninstalled.

Try this:

Install avast again and reboot.
Then use the avast-uninstall-tool in safe mode(!!!).
Reboot.
Now use CCleaner to clean the pc from the rest of avast.
Reboot again.

Does your laptop now connect to wireless network?

4

To properly uninstall avast,
First use the add/remove function in windows. Reboot and then use the avast! removal tool to remove the rest of avast!.