Cannot load any page after updating to ASB Version 109.0.19987.120

[AvastFreeUserFromPakistan]

@JosefK post:20

Hello,

we have managed to fix the connection issue in Avast secure browser by updating the AV for users who also have installed the Opera browser.

To apply the micro update, please update your Avast Antivirus and restart the machine (the updated version should be after the restart 23.1.7883.773).

To those who don’t have Opera installed side by side with the Avast browser, the investigation is still in progress and our DEVs are working on it.

Kind regards,
Josef

Hi Josef,

I tried updating my Avast Free AV, but it is not getting updated, keeps saying even after restarting my laptop that “Release date was January 31, 2023…”, with the build staying “23.1.7883.772”.

Could that be because I am in Pakistan, and that this update has been issued to only for US-based users at the moment?

Thank you for your informative posts here.

[JosefK]

@AvastFreeUserFromPakistan post:21

@JosefK post:20

Hello,

we have managed to fix the connection issue in Avast secure browser by updating the AV for users who also have installed the Opera browser.

To apply the micro update, please update your Avast Antivirus and restart the machine (the updated version should be after the restart 23.1.7883.773).

To those who don’t have Opera installed side by side with the Avast browser, the investigation is still in progress and our DEVs are working on it.

Kind regards,
Josef

Hi Josef,

I tried updating my Avast Free AV, but it is not getting updated, keeps saying even after restarting my laptop that “Release date was January 31, 2023…”, with the build staying “23.1.7883.772”.

Could that be because I am in Pakistan, and that this update has been issued to only for US-based users at the moment?

Thank you for your informative posts here.

As it’s not a classical update (it uses a different channel), one more machine restart could help.

[AvastFreeUserFromPakistan]

@JosefK post:22

@AvastFreeUserFromPakistan post:21

@JosefK post:20

Hello,

we have managed to fix the connection issue in Avast secure browser by updating the AV for users who also have installed the Opera browser.

To apply the micro update, please update your Avast Antivirus and restart the machine (the updated version should be after the restart 23.1.7883.773).

To those who don’t have Opera installed side by side with the Avast browser, the investigation is still in progress and our DEVs are working on it.

Kind regards,
Josef

Hi Josef,

I tried updating my Avast Free AV, but it is not getting updated, keeps saying even after restarting my laptop that “Release date was January 31, 2023…”, with the build staying “23.1.7883.772”.

Could that be because I am in Pakistan, and that this update has been issued to only for US-based users at the moment?

Thank you for your informative posts here.

As it’s not a classical update (it uses a different channel), one more machine restart could help.

Thank you, dear kind sir!

As you suggested, the build updated to the 773 version after one more restart, and now I can browse in Avast Secure Browser too!

Thank you again!

[JosefK]

Dear users, anyone else is having still problems with connection with his Avast browser or the latest update of AV did help to resolve the issue?

Thank you.

Kind regards,
Josef

[smk]

Hi JosefK -

I uninstalled ASB from my system and then re-installed the latest available from avast.com and my ASB is now WORKING again - issue RESOLVED! (at least for me) Thank you for your help.

Below is the diagnostic info after I installed, FWIW.

\steve

---

executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\SMK\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 10 v21H2 (x64)
av_engines=Avast Antivirus, AMSI - Avast IAntimalwareProvider implementation
active_av_engine=Avast Antivirus
av_version=23.1.6049
urlscanner_version=1.9.0.367
mimic_version=v0.1.24-c1a08c4
host_prefix=
browser_version=109.0.19987.120 (Official Build (64-bit))
cgid=213
cid=2500
uid=dae7192da9724a7e9ee516a200a06204

Channel: stable
OS language: en-us
Browser language: en-US
Search Engine URL: https://www.google.com/search?client={google:client}&q={searchTerms}&{google:originalQueryForSuggestion}{google:assistedQueryStats}ie={inputEncoding}
Omaha version: 1.8.1579.3

Subscription Information:
Subscription id:
Issue date:
Expiration date:
License period:
Status: Free

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprinting : 2.6.224
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 2.1.0.330
emhginjpijfggbofeediiojmdlmlkoik : Avast Passwords : 2.0.4569
gjcfnponmdkenfdibginkmlmediekpnm : Messaging : 1.14.0.448
jfijboeaeajnoejbcdbhejlnmhepeige : NTP Extension : 3.12.168
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.3.0.57
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.21
onochehmbbbmkaffnheflmfpfjgppblm : Avast Privacy Guard : 2.8.416

Disabled extensions: