dell e1505,windows vista 32 bit,paid version of avast.pc was working fine yesterday.now i can only boot in safe mode.if i try to boot normally it will not get past the windows welcome page.have run a full system scan & malwarebytes & system restore but no change.did avast let a virus in the back door?help.
Try booting up in safe mode and uninstalling Avast using the Avast Uninstaller. Malware does not do this kind of behavior. Try running a boot scan with Avast first. Follow this guide please.
http://www.bleepingcomputer.com/tutorials/repair-windows-with-windows-startup-repair/
i uninstalled avast & now boots normally.how do i reinstall avast?
Easily done. Download Avast Free right from here. Also do you have any other security running in real time that may interfere with Avast such as a firewall?
http://www.majorgeeks.com/files/details/avast_free_edition.html
i was running the paid version but now i do not see my proof of purchase which was in my email hold folder.did i lose it when i uninstalled avast?
Who is your email provider? It should be in your email and or in your email trash. Which version did you purchase? Go here.