I have 12 days left now and am totally sick of this annual baloney. Here is the thread from last time: https://forum.avast.com/index.php?topic=288500.0which was only 8 months ago. No annual subscription anymore? I was mistaken about 8 months, that was my Win 7 box. This is Win 10, with the same problem
I am not willing to uninstall / install multiple times trying to fix this. I am about ready to find another solution.
I follow the actions in the link you gave, however there are times when selecting the (greyed out looking) Select button doesn’t remove that window and go to the My Subscriptions screen.
I click the Select the button and X the window closed (top right) if it doesn’t return to the My Subscriptions screen.
That hasn’t failed me in the years that this method has been used. Because you only do it once a year you often don’t remember what you did last time.
Personally this is an unnecessary pain in the backside when as Avast has mentioned its free why would you need to renew it. Since it supposedly doesn’t require renewal - other than to promote the paid service it achieves bugger all other than hack of users.
A screenshot of what you see might be helpful, as in the past the Avast Free Antivirus ‘Select’ button has been so faint as to be almost invisible (but it was there) and centred below the line X’ed out options. As I mentioned "I click the Select the button and X the window closed (top right) if it doesn’t return to the My Subscriptions screen.
On this laptop I don’t reboot very often either, but after I complete the registration I do reboot the system.
The Renew/upgrade prompt normally happens 12 days before the expiry date and that has for me been accurate, so isn’t triggered the prompt. So I have no idea why you being hassled after 8 months, mine usually falls due in February and that has been fairly consistent.
What doesn’t help was the removal of the very helpful Expiry date from the Avast UI, the reason why this happened ‘according to Avast’ was since it was free it doesn’t expire, so no need to display it, what a lot of cr4p that is !
I believe it is still in the avast setting/data somewhere, how else would they hassle you when re-registration is ‘required’, or we could be being hassled after 8 months (or perhaps it really isn’t there ???
It may be worth a read through your old topic link that you gave again (I know I just did) and reply to one of the replies by r@vast, « Reply #10 or « Reply #19.
That is certainly incomplete, what avast version and build number are you using ?
Have you tried an in place Avast Repair
If not I would try an Avast Repair, from the UI > Menu > General > Troubleshooting > Repair App. I would do a system restart after to allow any changes to apply.
What happens if you click in the area where the Select button should be ?
You could (personally I wouldn’t) but he wouldn’t have the direct access to the information in that topic and your new one. Plus this also opens it to others in or viewing the topic/s.
I would first try the avast repair before any further action.
You could also update to the latest 22.2.xxx version and see if this is the same.