Cannot select which account to use for PIN reset

Hi,

I want to activate the app lock on my avast security app. I’ve granted the permission required but when I select “PIN set up” (which is required to get the app lock to work), the accounts I need to select from are greyed out. And I can’t select the account linked to my email address.

Anyone know how to solve this?

1 Like

Same problem here. This is what I get trying to set a PIN.

Im having same issue, paid for ultimate service, cannot get pass putting in pin for reset accounts are just white screen, and cannot enable app lock.

I cannot find any working solutions.

Does anyone know how to fix this issue?