cannot start incremental update???

Avast Free Antivirus / Premium Security
1

hi…

cannot start incremental update??? ??? ???

Error 0x000000C1.

anyone care to help?..thks…

:slight_smile:

2

Send these informations:

  • version of your operating system
  • version of avast! (build, e.g. 4.0.160 - this information is in
    “About avast!..” dialog)
  • the way you connect to Internet (proxy…)
  • the name of your e-mail client (Outlook, Outlook Express…)
  • basic hardware configuration (processor, RAM)
  • text or screenshot of error message

Send please these files too:
C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\SETUP\SETUP.LOG
C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\SETUP\SETUP.INI
C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\SETUP\SERVERS.DEF

to kubec@asw.cz

3

0xC1 is ‘invalid win32 application’. One of the seti/setu*.vpu files is broken badly.

Please report the info odpad asked for, and then reinstall from clean installer exe.

thanks,

4

thks a lot… ;D ;D

5

i can’t uninstall avast… ??? ???

6

Hi,

because the mentioned files are used in install/upgrade/uninstall, when they get broken, nothing (including uninstall) works.

You should use avclear (http://www.asw.cz/i_idt_1336.html), reboot and then reinstall.

Please, send the reports first.

thanks,

7

thanks…by the way…i have already sent them… ;D

thanks once again… ;D