Cannot unistall 4.8

Avast Free Antivirus / Premium Security
1

My AVG was working fine and it stated that I needed to restart my comp for updates. I restarted comp and it had some fatal error that ended up making itself start at a restore point from some time ago. My AVG is now not working. I tried to DL a new version and it tells me that I need to unistall my current version. When i go to control panel it gives me an error message that a “SETIFACE ERROR” has occured 536870929. I even tried going to C/ drive and removing folder and that doesnt work. I then went to safe mode and tried unistalling form there and received the same error msg.
I am running windows 7 64 bit

PLEASE HELP

2

Hey and welcome to the forum!

I think you will need to uninstall it through the admin account. look here how to unlock the admin account in win7 http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/

don’t forget write admin in you language.

Regards,
Tenko

3

Your title states cant uninstall 4.8 then you post that you cant unistall avg, what’s with that? download and run the avg uninstall tool from here http://uninstallers.blogspot.com/

4

follow craigb’s advice :slight_smile:

(my tip is alternative solution).

Regards,
Tenko

5

You can also download and run the windows 7 registry script from here http://www.askvg.com/collection-of-registry-tweaks-for-windows-7/ then you’ll be able to right click any file and take ownership, then you can delet it.

6

thanks for the tips. So far though, I cannot unistall even using the unistaller. It tells me to disable the self defense mode and the box is checked stating to turn it off. I have saved the unistalled to my desktop and will now try to use that in safe mode… this is driving me crazy

7

I hope it works in safe mode; it’s not always possible to uninstall a software in safe mode.

8

well… funny in safemode administrator, it would not work so i logged back in safemode under my user and it worked!! ( i think) hahaha… Now time to get a new version… any suggestions on best place for new version?

9

Bottom left of the page at the link below :

http://www.avast.com/security-software-home-office