cant access my own website due to mal ware protection on my computer

Viruses and worms
1

My Avast protection will not allow me to gain access to my admin page on my website. www.creativeamusingwriting.com It says malicious URL blocked. i am getting a lot of messages from people on the site and suppose one of these is responsible. I am not a computer expert and do not understand code,where can i go for easy explanation s about getting onto the site and finding out how to clean it up. thanks john

2

Could You attch a screen shot of the avast warning?

Urlquery
http://urlquery.net/report.php?id=42609

Sucuri
http://sitecheck.sucuri.net/results/http://www.creativeamusingwriting.com/

3

Infection Details
URL: http://creativeamusingwriting.com/
Process: D:\Documents and Settings\John\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
Infection: URL:Mal

Soory managed to copy this,my computer skills are limited

4

Just ran Kapersky Killer and found seven medium risk things but it would not let me cure them just skip or copy to quaetine which is what i did . but assume they are still active.

5

So seems You may have a infection also?

Follow this guide and attach (not copy and paste) the logs from malwarebytes quick scan / OTL / aswMBR
http://forum.avast.com/index.php?topic=53253.0

6

Hi possum6,

Break that live link there with hxtp. You know that sucuri warned you about WordPress version outdated: Upgrade required.
After you have done that you can scan with this plug-in for WP security: http://downloads.wordpress.org/plugin/exploit-scanner.1.2.zip
It does not remove anything so report first on what it has found.
As the block may be a more general IP block for the IP you are on because of instances of PHP-hide and PHP shell code malware that were found up there,
and now apparently being dead, this could mean a false positive for your domain.
After you have updated your software, and the site has been found free of malware, you can report a false positive to avast.
You can quickly report a false positive on http://www.avast.com/contact-form.php?loadStyles
and wait for a reaction,

polonus

P.S. Also follow up the previous advice given by Pondus

polonus

7

Hey, possum!
See if you can report it as a false positive within the warning. There should be something that says something like “Report as false positive”.

8

Thanks will try all this in the morning,bit of a steep learning curve for me,then get back with results.

9

Hi GuitarLord,

possem6 is supposed to check his website software first, update this first, scan as I proposed, establish his website is free of malware, fully updated and patched and only then eventually report a false positive. His website is not secure yet with an outdated and vulnerable version of Word Press,

polonus

10

Oh, thanks Polunus. I didn’t really go through all the replies.

11

If you don’t want to take the time to read the whole thread then please don’t give advice.
You don’t know all the facts and therefore aren’t really being of any help. Thanks

12

Thanks for the advice, will follow it and report back,may take a day or so as have to take wife to see relatives.Appreciate all the information given. regards Possum6 ( named after my dog)