system
June 17, 2016, 10:26am
1
Hello,
I had a problem with a Rootkit:hidden file wich can’t delte with avast free antivirus. I used the programs from the introduction to create the logs for you.
At the moment I had many files in the quarantine. Can I delte all of them?
Thank you.
Asyn
June 17, 2016, 10:27am
2
Attach your basic diagnostic logs. (MBAM, FRST and aswMBR)
Instructions: https://forum.avast.com/index.php?topic=53253
system
June 17, 2016, 10:35am
3
Do you need something else?
Asyn
June 17, 2016, 10:43am
4
OK, now you’ve to wait a bit…
PS: No need to run Delfix yet…!!
Why do you think you have a rootkit ? What is reporting it
What is the file and location
system
June 17, 2016, 1:02pm
7
I have done that all because of that report from avast (Picture)…
But now the Anti-Malware software (malewarebytes) detected much more files…
Pondus
June 17, 2016, 1:18pm
8
Without the full path it is difficult to determine where the file is, but AdwCleaner removed the last of the PUP’s and I could see nothing else