can't get to the technical support page

General Topics
1

Trying to get to tech support. Every time I click on the link I get a blank page.
Help

2

Welcome to the forums, vanderloo. :slight_smile:

Can you post your problem here in this thread?

We will be happy to try to give you help.

The avast! team also visits these forums and often gives input to solve problems.

3

What is your problem?
Maybe we can help :wink:

4

It is not possible at the moment for me also to get to the main www.avast.com site.

5

I just visited the main page a few seconds ago. So, it seems to be working now.

6

Yes, back up for me too.

7
8

My avast home edition only scans about 85% of my files. Can you give any advice. I’m new at this computer game and still feeling my way, so hope you can bear with me. Regards from Hervey Bay, Q’ld, Australia.

9

Some examples of what ‘isn’t’ being scanned file name and location, plus importantly the reason given for not being scanned ?

See http://forum.avast.com/index.php?topic=35347.msg297170#msg297170 this topic for more information on why files can’t be scanned.

Files that can’t be scanned are just that, not an indication they are suspicious/infected, just unable to be scanned.