When I try to log in on my PC, it gives me an error.
I can log in from my browser and from my phone just fine, but it doesn’t log me in on my PC.
Help?
Hello,
what kind of error ?
a message on the screen or nothing at all
Just a general error message: “Login failed, please try again later”
if it is with firefox ,can you check that windows time is not ahead.
there is a bug still unresolved but I do not know if this is your case, because normally the wheel turns indefinitely, without error displayed
https://bugzilla.mozilla.org/show_bug.cgi?id=1352720
No, I can log in from my browser just fine, I can’t log in in the antivirus itself.
- Which Avast…? (Free/Pro/IS/Premier)
- Which version…?
- OS…? (32/64 Bit…? - which SP/Build…?)
- Other security related software installed…?
- Which AV(s) did you use before Avast…?
https://screencast-o-matic.com/screenshots/u/Lh/1524405083657-82511.png
I just logged in via UI without problem.
Wonder if it’s an Avast server related problem ???
- Free
- Latest
- Windows 10 32x
- None
- Windows Defender
Repair Avast:
- Control Panel → Add/Remove programs → Avast
- Click on ‘Repair’.
- Follow instructions.
- Reboot.
That didn’t help at all.
Try OpenDNS or GoogleDNS.
Or this one from Cloudfare
https://forum.avast.com/index.php?topic=19387.msg1455976#msg1455976
Thank you, this resolved the issue.
You’re welcome.