cant print on line anymore

since i installed avast 4 (free download) i havent been able to print anything that is online. can print offline items.

please help asap
thank you
shyeyes

You went away very soon…
We will need more information to be able to help you:

  • Which OS are you using? Is it up to date?
  • What avast! version and VPS file (virus database) number?
  • Which actions have you taken to try solving the problem?
  • Do you use a firewall? Which one?
  • Do you have any other antivirus installed in your system?
  • Any other security programs that could interfere?

This is not a problem within Avast. This is typical of a problem with the Windows Spooling.

Usually, rebooting solves the problem. If it does not, then you can try shutting down the Avast Resident Shield…It could be a new bug we need to work on.

Let me know.
:slight_smile: