For some reason, I cannot do anything to this virus, it’s in my memory, ere’s a picture:
http://screensnapr.com/e/mG8DkU.jpg
Basically, when I choose an action, and click apply, nothing happens at all, please help.
Detections in Memory -
I guess is that you are doing a Custom scan in which you have elected to scan Memory and that all these detections are in memory. Since they aren’t physical files they can’t be moved to the chest, deleted, etc. so there is no action that can be taken, hence the Apply button being greyed out.
The detections in memory are frequently other security applications loading unencrypted virus signatures into memory, in this case Windows Defender I believe. Having set off a scan of memory by an antivirus application looking for virus signatures, don’t be too surprised if it finds some in memory.
What other security applications do you have installed ?
Just avast!, let me check if I have WinDef, but I don’t remember ever installing it, myself at least.
Ok, I do have MSE, which would explain that detection.
Yes it would confirm the detection, but it also raises another issue.
Having two resident anti-virus scanners installed is one too many and not recommended as rather than provide twice the protection it can cause conflicts that could leave you more vulnerable.
I typically don’t use MSE anyway, right now I have it turned off as much as possible, but if needed I can remove the whole program.
you need to remove…and you should run a removal tool to clear any leftover files that can conflict http://singularlabs.com/uninstallers/security-software/
Read reply from quietman7
http://www.bleepingcomputer.com/forums/topic186533.html
Yes, even when disabled it will still load low level drivers, so as has been mentioned it needs to be uninstalled.