Hello. I mentioned this in another forum and it was suggested I post it here.
In attempting to find a certain driver I downloaded a commercial product (misleading link!). Once installed it wanted payment. I also got a malicous warning from Avast and found the .exe for this program in the virus chest in quarantine. I also find the software on my program list in the software manager and an icon in my system tray. If I open the icon, it encourages me to buy the product. I cannot uninstall Driver Toolkit using Apps and Features. Windows can’t find it when it tries to uninstall.
I have deleted the exe from the virus chest.
Scanning now finds no threats. I am not sure if Avast hid any part of the software, if it was a false positive or how to get rid of this thing at this point.
I am not sure if Avast hid any part of the software, if it was a false positive or how to get rid of this thing at this point.
Antivirus does not hide anything, if malicious it is quarantined or deleted
If I open the icon, it encourages me to buy the product. I cannot uninstall Driver Toolkit using Apps and Features. Windows can't find it when it tries to uninstall.
See here https://forum.avast.com/index.php?topic=53253.0 scroll down to second picture, follow instructions and attach the two FRST diagnostic logs
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.
Hi Essexboy. I believe your fix worked! I can’t find evidence of the dreaded Driver Tool Kit anymore. Ive attached the fix log, and I did run adware cleaner which looks like it removed some registry keys. Thank you for your help! (PS I inadvertenly created another Avast account hence the modified user name).