cant uninstall avast

Viruses and worms
1

sir/mam i cant uninstall the avast antivirus program even if i uninstall it un user control panel and when i try the aswclear.5exe it doesnt work either pls help me pls

2

Why doesn’t aswclear5.exe work, e.g. what errors are you getting ?

Did you run it from safe mode as recommended on the page that you downloaded it from ?

3

why do you wish to uninstall avast in the first place?

4

sir/mam, when i install the aswclear5.exe theres a notice that says "the avast! self protection module is enabled. for these reason. the operation cannot be completed.? i really dont know what im gonna do now?pls help, i wanna uninstall it because i want to install the new avast system? is there any programs or device you can advice for me to use?, to clean up some errors in my pc? i cant either open the avast system? i dont know whats goin on?

5

Welcome to the forums, johnnedia :slight_smile:

Did you try to use aswclear5.exe in safe mode? From the avast web page …

[b]How to uninstall our software using aswClear:[/b]
  1. Download aswClear5.exe on your desktop
  2. Start Windows in Safe Mode
  3. Open (execute) the uninstall utility
  4. If you installed avast! in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!)
  5. Click REMOVE
  6. Restart your computer

Quoted from this link :

http://www.avast.com/uninstall-utility

6

Will the Avast! v5 Uninstall Tool work on v4?

7

sir do you have any ahm some kind of software/system cleaner, i wanna 1st clean up my pc, just to make sure that my pc dont have any errors that may cause some malware or somethin, i mean free system w/out paying any charge?

8

Check your computer for Malware with

Malwarebytes Antimalware http://filehippo.com/download_malwarebytes_anti_malware/
after install click UPDATE and run quick scan, click on REMOVE SELECTED to quarantine anything found

SUPERAntiSpyware http://filehippo.com/download_superantispyware/
Are cookies really spyware and are they dangerous?
http://www.superantispyware.com/supportfaqdisplay.html?faq=26

If anything is found come back and post the scan logs here

9

The aswclear5.exe has a number of uninstall utilities for the avast 4.8 and 5.0 range of applications. It has a drop down list to select which version to uninstall when you run it.

10

Thanks DavidR. I downloaded both uninstallers, which are different, but didn’t launch them. Good information for the future. :slight_smile:

11

You’re welcome.

12

thanks alot for the info you gave me sir! i’ll try this as soon as i can.

13

You’re welcome, let us know how you get on.