Avast Antivirus Pro 4.7 was installed first to this computer. Then it was removed via “add/remove programs”. Later Avast Antivirus Home Free edition 4.8 was installed to the same computer, but the installation was unsuccesfull. I assume there is problems with the earlier version and some kind of conflicts in the register.
Now I cant uninstall Avast, I cant re-install pro or home free, I cant remove files from register. I tried to remove it with add/remove programs & “aswclear” & “ccleaner” but no results.
aswUpdSv.exe is running all the time and cannot be terminated.
lots of .dll problems is occured.
Here is part of the setup log:
30.08.2008 12:20:47 general: Started: 30.08.2008, 12:20:47
30.08.2008 12:20:47 general: Running setup_av_pro-4cd (1229)
30.08.2008 12:20:47 system: Operating system: WindowsXP ver 5.1, build 2600, sp 3.0 [Service Pack 3]
30.08.2008 12:20:47 system: Memory: 25% load. Phys:1565040/2096300K free, Page:3596264/4034124K free, Virt:2068788/2097024K free
30.08.2008 12:20:47 system: Computer WinName: O-5DB72B9F234E4
30.08.2008 12:20:47 system: Windows Net User: O-5DB72B9F234E4\O
30.08.2008 12:20:47 general: Cmdline: /sfx /sfxstorage “C:\DOCUME~1\O\LOCALS~1\Temp_av_sfx.tm~a03444” /srcpath “C:\DOCUME~1\O\TYPYT~1” /sfxname “”
30.08.2008 12:20:47 general: DldSrc set to sfx
30.08.2008 12:20:47 general: Old version: 4cd (1229)
30.08.2008 12:20:47 general: Install check: ‘C:\Program Files\Alwil Software\Avast4\Aavm4h.dll’ does NOT exist
30.08.2008 12:20:47 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 0
30.08.2008 12:20:47 general: Ignoring cmdline switch: /sfxname
30.08.2008 12:20:47 registry: Get registry: Software\Microsoft\Internet Explorer\Version=7.0.5730.13
30.08.2008 12:20:47 general: Operation set to INST_OP_INSTALL
30.08.2008 12:20:47 general: GUID: b2fe4939-e038-495b-8751-1ee06eca8f1b
30.08.2008 12:20:47 general: SelectCurrent: selected server ‘tmp sfx storage’ from ‘sfx’
30.08.2008 12:20:47 internet: SYNCER: Type: use IE settings
30.08.2008 12:20:47 internet: SYNCER: Auth: another authentication, use WinInet
30.08.2008 12:20:47 general: Entered SetupProcessPro::Do( INST_OP_INSTALL )
30.08.2008 12:20:47 general: Entered SetupProcessWin32Avast::Do( INST_OP_INSTALL )
30.08.2008 12:20:47 general: Entered SetupProcessWin32::Do( INST_OP_INSTALL )
30.08.2008 12:20:47 general: Entered SetupProcess::Do( INST_OP_INSTALL )
30.08.2008 12:21:06 package: LoadProductVpu: C:\DOCUME~1\O\LOCALS~1\Temp_av_sfx.tm~a03444\prod-av_pro.vpu
30.08.2008 12:21:06 package: LoadPartInfo: jrog = jrog-49 returned 00000000
30.08.2008 12:21:06 package: LoadPartInfo: news = news-4b returned 00000000
30.08.2008 12:21:06 package: LoadPartInfo: program = prg_av_pro-4cd returned 00000000
30.08.2008 12:21:06 package: LoadPartInfo: setup = setup_av_pro-4cd returned 00000000
30.08.2008 12:21:06 package: LoadPartInfo: vps = vps-8082600 returned 00000000
30.08.2008 12:21:06 package: LoadProductVpu: C:\DOCUME~1\O\LOCALS~1\Temp_av_sfx.tm~a03444\prod-av_pro.vpu ended with 00000000
30.08.2008 12:21:06 package: Part prg_av_pro-4cd was set to be installed
30.08.2008 12:21:06 package: Part vps-8082600 was set to be installed
30.08.2008 12:21:06 package: Part news-4b was set to be installed
30.08.2008 12:21:06 package: Part setup_av_pro-4cd was set to be installed
30.08.2008 12:21:06 package: Part jrog-49 was set to be installed
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_hlp413’, 2 subversions
[…]
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_hlp414’, 2 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘winsys’, 3 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_hlp415’, 2 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_dll804’, 20 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_hlp416’, 2 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_dll40A’, 33 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_hlp418’, 2 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_hlp419’, 2 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_dll41a’, 11 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_dll41b’, 37 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_dll41d’, 17 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_dll41f’, 30 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_hlp40b’, 2 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_hlp816’, 2 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_hlp40c’, 2 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_dll43e’, 21 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_hlp40e’, 2 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_dll81a’, 29 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_dll410’, 37 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_dll411’, 39 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_hlp42f’, 2 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_dll412’, 23 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_core’, 8 subversions
30.08.2008 12:21:06 package: LoadPackageInfo: loaded ‘av_pro_dll413’, 37 subversions
[…]
Is there anything to do?