cant update avast or remove the program

my avast free needs updating but i cant update it, but neither can i remove the program to use avg or anything else, please help??? :cry:

if you added more info instead of 35 smileys…then maybe we can help

What version of avast are you using ?
Why can’t you update, what errors are displayed ?

Why can’t you uninstall, again what errors ?

Please try uninstall avast in safe mode.

Well, yes, but no.

You should also use the uninstall utility if you’re going to go that route.

http://www.avast.com/uninstall-utility

Follow the directions listed on that page.