MBAM and FRST scans were run recently - I can re-run them if you wish.
Some info for you…
I have been unable to access my bank’s new online banking system. sfc (System File Checker) has been unable to copy a number of dll files into the dll cache.
I am receiving help with these issues.
For a while now under ‘Applications’ in Task Manager ‘New folder’ always shows. I sought help with regards this. Nothing malicious was detected, I was told it is an odd instance of explorer.exe.
I have found a previous download of Avast Uninstall Utility from last year that worked then, but because of the errors I am getting, I am worried that full uninstallation might fail or that I won’t be able to install the latest version and I’ll be left with no antivirus.
alicia you really need to move on from XP its too insecure on the net these days, maybe even try a linux (ubuntu) installation then you won’t need antivirus
I recently installed Google Chrome browser…but receive this error message when I try to access secure sites (for example my bank / Yahoo Mail):
“Your Connection is not private
Attackers might be trying to steal your information from www.google.com (for example, passwords, messages, or credit cards).
NET::ERR_CERT_AUTHORITY_INVALID”
Google Chrome browser 49.0.2623.112
I do not have any difficulties accessing secure sites with Firefox or K-Meleon browsers, but had similar problems with Safari. Cannot access my bank’s new online banking system with any browser though…stream of unresponsive scripts and a locked up computer. Never had any difficulties with the previous system.
No problems are found with Avast network scan.
How can I get rid of those leftover Norton ‘Scheduled Tasks’ entries please?
Well I don’t want to speak too soon…but so far with Avast installed I haven’t had any malware problems. I am also missing a number of Microsoft Windows XP updates due to a previous error on my system, which was found and rectified too late (post April 8th 2014).
XP suits my older computer, which may not cope with a newer OS. I can get compatible drivers for it from Dell. If I get a new computer it will be with the latest Windows version (if there are no major issues reported).
This looks like broken installation of SP3 because this entry point was added to Windows XP in SP3. I would suggest to reinstall SP3 if it’s possible. My testing XP system kernel32.dll (located in C:\Windows\System32) 5.1.2600.6532.
I feel the whole operating system needs repair, but because Microsoft are no longer providing XP updates (although I haven’t got many of them) have been trying to do a workaround.
Feel an XP SP3 repair installation is needed.
My computer developed lots of problems when I installed SP3 in the past and when I tried I couldn’t uninstall it. I know it’s supposed to be essential, but in my experience it messed up the operating system.
The whole operating system I have now was cleanly installed by a PC World technician.
I was previously advised against another clean installation.
I am being helped from a distance by an expert / MVP, but because this is an Avast program problem I need help from Avast.
How about if I try the previous Avast Uninstall Utility that worked last year? Or would that be risky? Don’t want a problem half way through, even if there wasn’t one, don’t know whether I’ll even be able to install the latest program…
