cdn1 infection and have run suggested logs to be reviewed

Viruses and worms
1

I have cdn1 malware and was not able to remove with the usual malware.

I downloaded the recommended programs and have attached the files that were requested for your review.

Please advise what to do next.

Regards,

2

Eh, no.
Nothing is attached.

3

here they are

4

Did you also run malwarebytes? Do so and attach log

Also run AdwCleaner and attach log http://www.bleepingcomputer.com/download/adwcleaner/

5

I cant sent the MBaM file:

“mbam-log-2014-12-20 (14-37-56).xml.
You cannot upload that type of file. The only allowed extensions are jpg,png,txt,log,gif.”

6

You have to save it as txt first … or if small, copy and paste

7

here is the file

<?xml version="1.0" encoding="UTF-16" ?> 2014/12/20 14:37:59 -0900 mbam-log-2014-12-20 (14-37-56).xml yes 2.00.4.1028 v2014.12.20.07 v2014.12.14.01 free disabled disabled disabled Windows 7 Service Pack 1 x64 Jeanne NTFS threat completed 469914 1025 0 0 0 0 0 0 0 0 enabled enabled enabled enabled enabled disabled enabled enabled enabled
8

here is another file

9

Let me know if this stops it

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: HKU\S-1-5-21-3774067990-1897848660-581215805-1000\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml.dll,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf> (the data entry has 243 more characters). <==== Poweliks! CHR HKU\S-1-5-21-3774067990-1897848660-581215805-1000\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION ProxyServer: [S-1-5-21-3774067990-1897848660-581215805-1000] => http=127.0.0.1:49271;https=127.0.0.1:49271 SearchScopes: HKLM -> DefaultScope {E3D8A388-0FF4-4DC1-A97F-34E19CCFAC2A} URL = SearchScopes: HKU\S-1-5-21-3774067990-1897848660-581215805-1000 -> DefaultScope {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = SearchScopes: HKU\S-1-5-21-3774067990-1897848660-581215805-1000 -> {5A82FD53-5DC7-4DE1-8CFE-A82616009758} URL = SearchScopes: HKU\S-1-5-21-3774067990-1897848660-581215805-1000 -> {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = SearchScopes: HKU\S-1-5-21-3774067990-1897848660-581215805-1000 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = BHO-x32: No Name -> {02478D38-C3F9-4efb-9B51-7695ECA05670} -> No File Toolbar: HKLM - avast! Online Security - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No File Toolbar: HKU\S-1-5-21-3774067990-1897848660-581215805-1000 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File 2014-12-09 05:47 - 2014-12-09 05:47 - 00000480 _____ () C:\Program Files (x86)\120920145471613.bat CustomCLSID: HKU\S-1-5-21-3774067990-1897848660-581215805-1000_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml.dll,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf> (the data entry has 251 more characters). <==== Poweliks? Task: {6E2538F7-BE53-4F72-8BC8-2D10B3DDAB93} - \RocketTab No Task File <==== ATTENTION Task: {7257A779-E633-4082-8F3F-E8AEDE7516F2} - \RocketTab Update Task No Task File <==== ATTENTION EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

10

I ran the program as you instructed. attached is the txt file after running.

Jeanne

11

Did you press the fix button on FRST as it does not appear to have done anything

12

I had did as you said and it seemed like no more pop up messages from avast. I reran malware and saw two quarantine files found. I have attached that file.

I will rerun the other program that you instructed me to do and will send them on.

Jeanne

13

It was just that the FRST you posted still showed it there

14

here are two malware bytes files. The one 12.21 shows file quarantine. I restarted computer and then ran complete scan again and looks like no issues, file 12.22

Do I need to do anything else?

15

Hmm intriguing … Have the alerts ceased and is the computer running normally

16

here is one log

17

here is another log

18

no further alerts and seems to be running normally.

jeanne

19

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version

https://dl.dropboxusercontent.com/u/73555776/javara.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme :wink:

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave:

20

Thank you for all your help. I will let you know if further problems.

Happy Holidays.

Jeanne