cleanup program 30 days free trial

i really dont understand what is going on with avast.

im a old user in this avast.
and every time im trying to re-buy the avast programs. i always need to create new acc.
avast your website is either bugged or glitched out ( well for me idk if anyone else is having problems with this. )
okay about the cleanup program 30 days free trial.
you have this option to try it out … every time i wanna try get this 30 days free trial it keeps saying “payment not completed” i have try this like 5-6 times both with credit card and paypal. ?? what is going on ?

https://forum.avast.com/index.php?board=63.0