I have a problem with clickered.com popping up. It seems to be a common problem at the moment. Please can you help. I have attached logs that may help. Thanks
This should stop it
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
HKLM-x32\...\Run: [mbot_gb_23] => [X] AppInit_DLLs: C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll => C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll File Not Found AppInit_DLLs-x32: C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll => "C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll" File Not Found HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.istartsurf.com/web/?type=ds&ts=1409436612&from=amt&uid=ST500LM012XHN-M500MBB_S2SVJ9KC806169&q={searchTerms} HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.istartsurf.com/web/?type=ds&ts=1409436612&from=amt&uid=ST500LM012XHN-M500MBB_S2SVJ9KC806169&q={searchTerms} HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.istartsurf.com/?type=hp&ts=1409436612&from=amt&uid=ST500LM012XHN-M500MBB_S2SVJ9KC806169 HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.istartsurf.com/?type=hp&ts=1409436612&from=amt&uid=ST500LM012XHN-M500MBB_S2SVJ9KC806169 URLSearchHook: HKCU - (No Name) - {D8278076-BC68-4484-9233-6E7F1628B56C} - No File StartMenuInternet: IEXPLORE.EXE - C:\Program Files\Internet Explorer\iexplore.exe http://www.istartsurf.com/?type=sc&ts=1409436612&from=amt&uid=ST500LM012XHN-M500MBB_S2SVJ9KC806169 SearchScopes: HKLM - DefaultScope {33BB0A4E-99AF-4226-BDF6-49120163DE86} URL = http://www.istartsurf.com/web/?type=ds&ts=1409436612&from=amt&uid=ST500LM012XHN-M500MBB_S2SVJ9KC806169&q={searchTerms} SearchScopes: HKLM - {33BB0A4E-99AF-4226-BDF6-49120163DE86} URL = http://www.istartsurf.com/web/?type=ds&ts=1409436612&from=amt&uid=ST500LM012XHN-M500MBB_S2SVJ9KC806169&q={searchTerms} SearchScopes: HKLM-x32 - {33BB0A4E-99AF-4226-BDF6-49120163DE86} URL = http://www.istartsurf.com/web/?type=ds&ts=1409436612&from=amt&uid=ST500LM012XHN-M500MBB_S2SVJ9KC806169&q={searchTerms} SearchScopes: HKCU - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKCU - {2fa28606-de77-4029-af96-b231e3b8f827} URL = SearchScopes: HKCU - {33BB0A4E-99AF-4226-BDF6-49120163DE86} URL = SearchScopes: HKCU - {60B77A5D-80AB-40B5-B207-3037E5A57A89} URL = SearchScopes: HKCU - {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = SearchScopes: HKCU - {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = BHO: No Name -> {11111111-1111-1111-1111-110611171174} -> No File BHO: No Name -> {4F524A2D-5637-4300-76A7-7A786E7484D7} -> No File BHO-x32: No Name -> {11111111-1111-1111-1111-110611171174} -> No File BHO-x32: No Name -> {3593C8B9-8E18-4B4B-B7D3-CB8BEB1AA42C} -> No File Toolbar: HKLM - No Name - {ae07101b-46d4-4a98-af68-0333ea26e113} - No File Toolbar: HKLM - No Name - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No File CHR Extension: (HD-V9.4) - C:\Users\ngornall\AppData\Local\Google\Chrome\User Data\Default\Extensions\iodlkjhnibdblegehlgpafnlhjgpfkbc [2014-08-30] CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION CHR HKCU\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION S2 globalUpdate; C:\Program Files (x86)\globalUpdate\Update\GoogleUpdate.exe [68608 2014-08-30] (globalUpdate) [File not signed] S3 globalUpdatem; C:\Program Files (x86)\globalUpdate\Update\GoogleUpdate.exe [68608 2014-08-30] (globalUpdate) [File not signed] 2014-08-30 23:16 - 2014-08-30 23:16 - 00000000 ____D () C:\Users\ngornall\AppData\Local\SearchProtect 2014-08-30 23:15 - 2014-08-30 23:15 - 00000000 ____D () C:\Program Files (x86)\SearchProtect 2014-08-30 23:15 - 2014-08-30 23:15 - 00000000 ____D () C:\Program Files (x86)\predm 2014-08-30 23:14 - 2014-09-01 14:38 - 00003802 _____ () C:\WINDOWS\Tasks\55f13bed-09a5-4c8c-805c-557e43482380.job 2014-08-30 23:14 - 2014-09-01 11:14 - 00002486 _____ () C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-4.job 2014-08-30 23:14 - 2014-09-01 11:14 - 00001794 _____ () C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-1.job 2014-08-30 23:14 - 2014-09-01 11:14 - 00001732 _____ () C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-5_user.job 2014-08-30 23:14 - 2014-09-01 11:14 - 00001712 _____ () C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-5.job 2014-08-30 23:14 - 2014-09-01 11:14 - 00001438 _____ () C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-2.job 2014-08-30 23:14 - 2014-08-30 23:14 - 00006812 _____ () C:\WINDOWS\System32\Tasks\55f13bed-09a5-4c8c-805c-557e43482380 2014-08-30 23:14 - 2014-08-30 23:14 - 00005490 _____ () C:\WINDOWS\System32\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-4 2014-08-30 23:14 - 2014-08-30 23:14 - 00004798 _____ () C:\WINDOWS\System32\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-1 2014-08-30 23:14 - 2014-08-30 23:14 - 00004716 _____ () C:\WINDOWS\System32\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-5 2014-08-30 23:14 - 2014-08-30 23:14 - 00004442 _____ () C:\WINDOWS\System32\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-2 2014-08-30 23:13 - 2014-09-01 14:13 - 00002362 _____ () C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-6.job 2014-08-30 23:13 - 2014-09-01 11:13 - 00004484 _____ () C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-11.job 2014-08-30 23:13 - 2014-09-01 11:13 - 00002238 _____ () C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-7.job 2014-08-30 23:13 - 2014-08-30 23:13 - 00007488 _____ () C:\WINDOWS\System32\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-11 2014-08-30 23:13 - 2014-08-30 23:13 - 00005366 _____ () C:\WINDOWS\System32\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-6 2014-08-30 23:13 - 2014-08-30 23:13 - 00005242 _____ () C:\WINDOWS\System32\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-7 2014-08-30 23:12 - 2014-09-01 11:17 - 00000930 _____ () C:\WINDOWS\Tasks\globalUpdateUpdateTaskMachineUA.job 2014-08-30 23:12 - 2014-08-31 16:17 - 00000926 _____ () C:\WINDOWS\Tasks\globalUpdateUpdateTaskMachineCore.job 2014-08-30 23:12 - 2014-08-30 23:12 - 00003902 _____ () C:\WINDOWS\System32\Tasks\globalUpdateUpdateTaskMachineUA 2014-08-30 23:12 - 2014-08-30 23:12 - 00003666 _____ () C:\WINDOWS\System32\Tasks\globalUpdateUpdateTaskMachineCore 2014-08-30 23:11 - 2014-09-01 11:17 - 00003802 _____ () C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-3.job 2014-08-30 23:11 - 2014-09-01 07:01 - 00000000 ____D () C:\Program Files (x86)\HD-V9.4 2014-08-30 23:11 - 2014-08-30 23:12 - 00006806 _____ () C:\WINDOWS\System32\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-3 2014-08-30 23:11 - 2014-08-30 23:11 - 00000000 ____D () C:\Users\ngornall\AppData\Local\globalUpdate 2014-08-30 23:11 - 2014-08-30 23:11 - 00000000 ____D () C:\Program Files (x86)\globalUpdate 2014-08-30 23:10 - 2014-08-30 23:14 - 00000000 ____D () C:\Users\ngornall\AppData\Local\Idle~_~Crawler 2014-08-30 23:10 - 2014-08-30 23:11 - 00000000 ____D () C:\ProgramData\IePluginServices 2014-08-30 23:10 - 2014-08-30 23:11 - 00000000 ____D () C:\Program Files (x86)\SupTab 2014-08-30 23:10 - 2014-08-30 23:10 - 00004584 _____ () C:\WINDOWS\System32\Tasks\Idle~_~Crawler Runner 2014-09-01 14:38 - 2014-08-30 23:14 - 00003802 _____ () C:\WINDOWS\Tasks\55f13bed-09a5-4c8c-805c-557e43482380.job 2014-09-01 14:13 - 2014-08-30 23:13 - 00002362 _____ () C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-6.job 2014-09-01 11:17 - 2014-08-30 23:11 - 00003802 _____ () C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-3.job 2014-09-01 11:14 - 2014-08-30 23:14 - 00002486 _____ () C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-4.job 2014-09-01 11:14 - 2014-08-30 23:14 - 00001794 _____ () C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-1.job 2014-09-01 11:14 - 2014-08-30 23:14 - 00001732 _____ () C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-5_user.job 2014-09-01 11:14 - 2014-08-30 23:14 - 00001712 _____ () C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-5.job 2014-09-01 11:14 - 2014-08-30 23:14 - 00001438 _____ () C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-2.job 2014-09-01 11:13 - 2014-08-30 23:13 - 00004484 _____ () C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-11.job 2014-09-01 11:13 - 2014-08-30 23:13 - 00002238 _____ () C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-7.job 2014-08-31 16:17 - 2014-08-30 23:12 - 00000926 _____ () C:\WINDOWS\Tasks\globalUpdateUpdateTaskMachineCore.job 2014-08-31 10:42 - 2013-11-21 20:04 - 00000000 ____D () C:\Users\ngornall\AppData\Local\genienext Task: {13FE98B9-8D92-4D70-A2BD-2A888CCA81A4} - System32\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-1 => C:\Program Files (x86)\HD-V9.4\HD-V9.4-codedownloader.exe [2014-08-30] (HD-V9.4) <==== ATTENTION Task: {15988619-8068-4232-8BA1-2A93664C54C8} - System32\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-5_user => C:\Program Files (x86)\HD-V9.4\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-5.exe [2014-08-30] (HD-V9.4) <==== ATTENTION Task: {1B10060F-CEF3-47B7-B828-1354D1490681} - System32\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-7 => C:\Program Files (x86)\HD-V9.4\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-7.exe <==== ATTENTION Task: {4E4C0079-3A40-4974-8A88-A727C5167B3A} - System32\Tasks\Idle~_~Crawler Runner => %LOCALAPPDATA%\Idle~_~Crawler\Idle~_~Crawler.exe <==== ATTENTION Task: {5060F0F5-5C3A-4105-B934-B27CC4E310CD} - System32\Tasks\globalUpdateUpdateTaskMachineUA => C:\Program Files (x86)\globalUpdate\Update\GoogleUpdate.exe [2014-08-30] (globalUpdate) <==== ATTENTION Task: {69004084-FC4A-47B8-A348-4500CDAF8093} - System32\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-5 => C:\Program Files (x86)\HD-V9.4\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-5.exe [2014-08-30] (HD-V9.4) <==== ATTENTION Task: {69A171DB-8651-4EB1-A613-60F260C53ACA} - System32\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-11 => C:\Program Files (x86)\HD-V9.4\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-11.exe [2014-08-30] (HD-V9.4) <==== ATTENTION Task: {7881AF02-3EEE-4945-AAF8-3EEEC1392EA1} - System32\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-2 => C:\Program Files (x86)\HD-V9.4\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-2.exe [2014-08-30] (HD-V9.4) <==== ATTENTION Task: {99300693-2CD2-49F9-BA9B-52CCAB049BD0} - System32\Tasks\Microsoft\Windows\Maintenance\Idle~_~Crawler Update => %LOCALAPPDATA%\Idle~_~Crawler\Idle~_~Crawler.exe <==== ATTENTION Task: {A4D2C2AD-0DD5-4D79-8845-7D29018D81E8} - System32\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-6 => C:\Program Files (x86)\HD-V9.4\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-6.exe <==== ATTENTION Task: {CDE2E785-641E-4B24-9FB2-040A9449DDB3} - System32\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-3 => C:\Program Files (x86)\HD-V9.4\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-3.exe [2014-08-30] (HD-V9.4) <==== ATTENTION Task: {DB60A2A8-E456-4FB8-AD03-936C89D7429D} - System32\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-4 => C:\Program Files (x86)\HD-V9.4\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-4.exe [2014-08-30] (HD-V9.4) <==== ATTENTION Task: {E229DA9C-9921-4D83-9D48-C900A29075D9} - System32\Tasks\globalUpdateUpdateTaskMachineCore => C:\Program Files (x86)\globalUpdate\Update\GoogleUpdate.exe [2014-08-30] (globalUpdate) <==== ATTENTION Task: {EA237EE0-8B12-46F2-9725-4E1B23EE3B1D} - System32\Tasks\55f13bed-09a5-4c8c-805c-557e43482380 => C:\Program Files (x86)\HD-V9.4\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-4.exe [2014-08-30] (HD-V9.4) <==== ATTENTION Task: C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-1.job => C:\Program Files (x86)\HD-V9.4\HD-V9.4-codedownloader.exe <==== ATTENTION Task: C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-11.job => C:\Program Files (x86)\HD-V9.4\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-11.exe <==== ATTENTION Task: C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-2.job => C:\Program Files (x86)\HD-V9.4\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-2.exe <==== ATTENTION Task: C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-3.job => C:\Program Files (x86)\HD-V9.4\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-3.exe <==== ATTENTION Task: C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-4.job => C:\Program Files (x86)\HD-V9.4\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-4.exe <==== ATTENTION Task: C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-5.job => C:\Program Files (x86)\HD-V9.4\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-5.exe <==== ATTENTION Task: C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-5_user.job => C:\Program Files (x86)\HD-V9.4\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-5.exe <==== ATTENTION Task: C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-6.job => C:\Program Files (x86)\HD-V9.4\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-6.exeæ/agentregpath='HD-V9.4-nv' /appid=61774 /srcid='001614' /subid='0' /zdata='0' /bic=E53156560D3D4609BC097103523A6998IE /verifier=335d60d7aa8cf2466586672a87ae473f /installerversion=1_34_08_12 /installerfullversion=1.34.8.12 /installationtime=1409436698 /statsdomain=http://stats.loadclientinputsrv.com /errorsdomain=http://errors.loadclientinputsrv.com /codedownloaddomain=http://js.loadclientinputsrv.com /defbro=ie /DllName32ToInjectToChrome='2dc78610-3ba0-4e96-ba4f-c12abbcdf961.dll' /DllName64ToInjectToChrome='7499fbdf-e6f7-4a98-a0a4-46269b8c4505.dll' /nova64bitexe='4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-64.exe <==== ATTENTION Task: C:\WINDOWS\Tasks\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-7.job => C:\Program Files (x86)\HD-V9.4\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-7.exe¨/updateapp /agentregpath='HD-V9.4-nv' /appid=61774 /srcid='001614' /subid='0' /zdata='0' /bic=E53156560D3D4609BC097103523A6998IE /verifier=335d60d7aa8cf2466586672a87ae473f /installerversion=1_34_08_12 /installerfullversion=1.34.8.12 /installationtime=1409436698 /statsdomain=http://stats.loadclientinputsrv.com /errorsdomain=http://errors.loadclientinputsrv.com /codedownloaddomain=http://js.loadclientinputsrv.com /defbro=ie /DllName32ToInjectToChrome='2dc78610-3ba0-4e96-ba4f-c12abbcdf961.dll' /DllName64ToInjectToChrome='7499fbdf-e6f7-4a98-a0a4-46269b8c4505.dll' /nova64bitexe='4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-64.exe <==== ATTENTION Task: C:\WINDOWS\Tasks\55f13bed-09a5-4c8c-805c-557e43482380.job => C:\Program Files (x86)\HD-V9.4\4e7738bf-6bd1-4451-a0a6-38c3ad6bedf3-4.exe <==== ATTENTION Task: C:\WINDOWS\Tasks\globalUpdateUpdateTaskMachineCore.job => C:\Program Files (x86)\globalUpdate\Update\GoogleUpdate.exe <==== ATTENTION Task: C:\WINDOWS\Tasks\globalUpdateUpdateTaskMachineUA.job => C:\Program Files (x86)\globalUpdate\Update\GoogleUpdate.exe <==== ATTENTION C:\Program Files (x86)\HD-V9.4 C:\Program Files (x86)\globalUpdate C:\Program Files (x86)\wrapper_inst\file_to_run.exe EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.