why on earth do i have A NEW AD!!! in my PAID avast internet security?? from iyogi?? this is ridiculous how do i make this go away. if i continue to get adds in paid versions i will look elsewhere one of the reasons i PAY for my av’s, i do see they provide free support for 30 days but they are in fact trying to sell you their services…i called the number to see
Cannot say I blame you there. I would also be upset. And will be, if this lands on my AIS.
Paid software should not carry ads.
Especially 3rd party ads.
just uninstalled with the removal tool. cleaned leftovers, reinstalled, avast updated and within maybe 3 seconds the add popped up again. im VERY UPSET. anyone from avast listening?? its on all 12 of our pc’s with avast is PAID !!! yes i have 12 pc’s with 3 year subscriptions on all of them, for the money i spent with avast this is extremely annoying
free for 30 days, i called and ALL THEY DO is try to upsell you on paid services, they offer service to protect all you other computers WITHOUT AVAST as well as other electronics etc…
I would find that unacceptable even in the free program to get ads for 3rd party stuff. No problem with an ad trying to promote the paid products of Avast Software, or I would be blocking avastUI in my firewall.
Though in the AIS I think that the avastUI connects for other things other than loading the ad in the free version (as Logos has mentioned before).
When I first saw zfactor’s post at Wilders, I thought he’d posted in Sanskrit! (see image)
The problem with this kind of promotion is that it’s not targeted.
I too am using AIS commercially. I don’t need 3rd party support - I am the support.
I wouldn’t really have a problem if an ad like this appeared but I fully understand that some people do/would,
and that makes any such ‘scattergun’ marketing tool unwise and unacceptable.
Hello folks. Many of you know me, if you don’t I am the Avast CEO. Thanks for all the feedback and reactions. This is a trial of providing free phone support to paid users. It is a short term trial to gauge the usefulness of the support and the community reaction.Please do give us your comments. We have noticed lately that we have more and more new users that need help in installation, removing viruses, etc. And we did not have the capability of providing telephone support for them. It is not an advertisement or a way of us making money.
The business model is that iYogi handles calls from avast customers for free–to help them with installation, product issues, removing viruses, etc. After helping the customer, iYogi does offer to sell the customer a service contract for complete PC and home electronics support.
Please feel free to give me any feedback you have–positive and negative. The more detailed the better. you can leave it here on the forum or email me directly to steckler at avast.com. Thanks much
This may be helpful and is worth considering, even with the ad. If the above was implemented would all paid users have access or would it just be to selected countries.
I have not received any ads yet.