Code Identity

I did not get the code for installing Idenity.Have payed for this 23 april 2025.
Have tried to get my question answered and this never happend.So I still cant use this program
were I paid for. No help,nothing.my payment is not even visible

First, I’m an Avast user and not an Avast Team member.

I’m not sure if this might be the problem, is it possible that you gave the wrong email address as you should have had an email with your subscription information.

Are you able to log into your Avast Account from within your program (you didn’t mention which one) ?