so my computer has been running really slow, when i try to watch a video the image lags but you can hear clearly. whats making my laptop run so slow?? thanks for the help you guys provide, really appreciate the things u do here.
oh yeah i forgot to mention that i did a boot time scan awhile ago but it never helped.
Give the logs https://forum.avast.com/index.php?topic=53253.0
Okay so here’s the results for all the scans.
Ok.You have to wait for a Expert 
FIRST >>>>
Please go to START (Windows Orb) >> Control Panel >> Uninstall a Program or Programs and Features and remove the following (if listed):
[b]Amazon Browser App
YTD Video Downloader 4.9.1[/b]
To do so, left clicking on the name once and then click Uninstall/Change at the bar above the list window.
Follow the prompts of the uninstaller BUT please read carefully any questions it asks before answering; some uninstallers will try and deceive you into keeping the software.
SECOND >>>>
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Fix with Farbar Recovery Scan Tool
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[b] This fix was created for this user for use on that particular machine.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[/b]
Download attached fixlist.txt file and save it to the Desktop:
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
- Right-click on
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
- Press the Fix button just once and wait.
- If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
- When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.
Okay so i had both FRST and Fixlist on my desktop everything went how u said it would, here’s the results to the fix scan.
FIRST >>>>
Junkware Removal Tool
Please download JRT from here to your desktop.
Note: Temporarily disable/shut down your protection software now to avoid potential conflicts, how to do so can be read here.
Double click the JRT.exe file to run the application.
The application will open an Command Prompt window and run from there (this is normal for this program, so not to be alarmed).
When it is asked, press any key to allow the program to continue / run.
This will create a log on the desktop; please copy and paste the JRT.txt log text in your next post.
Note: After the log file is created, please enable your protection software / reboot your system and verify your protection software is enabled.
SECOND >>>>
AdwCleaner by Xplode
Download AdwCleaner from here or from here. Save the file to the desktop.
NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.
Close all open windows and browsers.
Vista/7/8 users: Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.
You will see the following console:
Click the Scan button and wait for the scan to finish.
After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: Waiting for action. Please uncheck elements you don’t want to remove.
Click the Clean button.
Everything checked will be deleted.
When the program has finished cleaning a report appears.
Once done it will ask to reboot, allow this
On reboot a log will be produced please copy / paste that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[C#].txt
Optional:
NOTE: If you see AVG Secure Search being targeted for deletion, Here’s Why and Here. You can always Reinstall it.
LAST >>>>
Malwarebytes’ Anti-Malware
Please start Malwarebytes’ Anti-Malware from either the START menu or desktop shortcut.
When the main screen opens, if the database is out of date, you can click on the Fix Now banner or the Update Now link
http://i1351.photobucket.com/albums/p785/dbreeze2/MBAM2_0/v2-1-4-1018/Main%20Screen_zpsnnwza0ky.png
Once the program has loaded and updated, select “Scan Now >>” to start the scan.
http://i1351.photobucket.com/albums/p785/dbreeze2/MBAM2_0/v2-1-4-1018/Main%20Screen_zpsnnwza0ky.png
The scan may take some time to finish, so please be patient.
If any malware is found, you will be presented with a screen like the one below.
If any malware is found, make sure that everything is checked, and click Remove Selected.
When the scan is complete, click View detailed log >> to view the results.
The report screen will open.
At the bottom click on Export and select as txt file, save the file to your desktop and click OK. When the export is complete, select OPEN.
The log file will be opened in your default text file viewer (usually Notepad); select the whole text (Ctrl + A) and copy (Ctrl + c) it to paste here in a reply.
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.4 (03.14.2016)
Operating System: Windows 10 Home x64
Ran by Redeyejedi (Administrator) on Fri 04/08/2016 at 16:28:54.81
File System: 1
Successfully deleted: C:\Users\eric\Appdata\LocalLow\ytd (Folder)
Registry: 0
Scan was completed on Fri 04/08/2016 at 16:31:14.10
End of JRT log
***** [ Services ] *****
***** [ Folders ] *****
***** [ Files ] *****
***** [ DLLs ] *****
***** [ Shortcuts ] *****
***** [ Scheduled tasks ] *****
***** [ Registry ] *****
[-] Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.Protector
[-] Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.Protector.1
[-] Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho
[-] Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho.1
[-] Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.ProtectorLib
[-] Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.ProtectorLib.1
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{0A7D6F3C-F2AB-48ED-BE23-99791BFF87D6}
***** [ Web browsers ] *****
[-] [C:\Users\eric\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
[-] [C:\Users\eric\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com
[-] [C:\Users\eric\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
[-] [C:\Users\eric\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com
[-] [C:\Users\eric\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
[-] [C:\Users\eric\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com
:: “Tracing” keys deleted
:: Winsock settings cleared
C:\AdwCleaner\AdwCleaner[C1].txt - [1882 bytes] - [08/04/2016 16:56:16]
C:\AdwCleaner\AdwCleaner[S1].txt - [1867 bytes] - [08/04/2016 16:52:06]
########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [2028 bytes] ##########
Malwarebytes Anti-Malware
malwarebytes.org
Scan Date: 4/8/2016
Scan Time: 5:10 PM
Logfile: MBAM.txt
Administrator: Yes
Version: 2.2.1.1043
Malware Database: v2016.04.08.06
Rootkit Database: v2016.04.03.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
OS: Windows 10
CPU: x64
File System: NTFS
User: Redeyejedi
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 447207
Time Elapsed: 16 min, 3 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 0
(No malicious items detected)
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 0
(No malicious items detected)
Files: 0
(No malicious items detected)
Physical Sectors: 0
(No malicious items detected)
(end)
How is the system running now? Are the videos still giving you problems? Is it only on one specific browser or do all of them have this problem?
looks like its running good, once again avast saves the day, really appreciate the service you guys provide, thanks for all the help bro. 
If everything else if fine for you (Avast is running / scanning with no warnings, etc.) then I will remove our tools and get you on your way …
Clean up of Malware Removal Tools
Now that we are through using these tools, let’s clean them off your system so that should you ever need to have malware removed again (we hope not) fresh, updated copies will be downloaded.
[]Download Delfix from here to your desktop and double click it to start the program
[*]Ensure Remove disinfection tools is ticked
Also tick:
[]Activate UAC
[]Create registry backup
[]Purge system restore
[*]Reset system settings
http://i1351.photobucket.com/albums/p785/dbreeze2/just%20stuff/DelFixSelectall_zps0f04cec4.png
[*]Click Run
[*]The program will run for a few moments and then notepad will open with a log. Note: Please save this log first before rebooting your system (if asked to); DelFix does not save the log as it is trying to remove all traces of our work on your system. Please attach the log in your next reply.
You can delete any log files left on your desktop as these are no longer needed.
==Some Tools to consider to help keep your system safe ==
Consider a program that will check for out-of-date programs on your system
Some programs don’t have update checks built in or make you run the application to start the check for updates process. An easier way to stay on top of the current versions of your installed programs is to use a version checking program like Heimdal Free from Heimdal Security (you can get the software from here and read more about it on the same page).
Unchecky is a small service that runs in the background to help keep those “extra toolbars” and tag along search engines from automatically installing. By automatically directing you to a custom install with all the options unchecked, only what you manually choose and confirm gets installed.
CryptoPrevent is a free program that prevents CryptoLocker / ransomware from infecting your PC by locking down the OS so the malware can not get a grip on your system. You can read the details about this program here.
Also, consider keeping MalwareBytes Antimalware in your arsenal of safe keeping programs. Use the free version (not the paid or trial version) and you won’t have a problem with your antivirus scanner program. Keep it updated and run a scan with it once a week.
Lastly, if you use Firefox as your main web browser, consider adding the NoScript and AdBlockPlus add-ons to the browser to block scripting hijacks and remove unwanted ads from the pages you view.
You may also find some information and tips at this thread:
How did I get infected in the first place?
and
COMPUTER SECURITY - a short quide to staying safer online
I’ll leave this topic open for a few days so that if you have any questions you can come back here. Surf safe, my friend!!