I think the computer is infected with a trojan and may have some registry issues. I have am currently running avast again to try and resolve the issue in safe mode, but the speed is painfully slow.
follow instructions and attach Malwarebytes and OTL logs http://forum.avast.com/index.php?topic=53253.0
It says that there were no threats, but something is wrong.
and the important one … OTL diagnostic log …
Log experts are notified
It says that it can not find the specified path to save the otl text files.
what is it?