Context menu not working in 7.0.1466

Avast Free Antivirus / Premium Security
1

Ever since I installed Avast, I noticed the context menu not working in the Avast settings,
for example, if you want to paste a path to create an exceptional rule.
There’s nothing visible but the right and lower edge of the context menu.
In such a moment you are forced to use the according keyboard shortcuts.

Oh,… and let me add, the round graphic of the real time protection doesn’t fit into the window of a netbook,
which has a resolution of only 1024x600 (that’s not adjustable on these devices).
@avast-team
Could you make that graphic a litte bit smaller or add a scrollbar, please?

Both the desktop computer and the netbook are XP Home SP3 devices.

2

Context menu works fine for me, try repairing your avast install via remove programs and reboot.

3

I’ve done this already,… in vain.

Maybe it’s working for you because you’re on Win7?

4

If you mean the avastUI, Settings, Exclusions, I’m not sure if this ever had a right click menu, like for Copy, Paste, etc.

If you hover the mouse pointer below the last entry you should see a change with the field displayed, just use the Ctrl+V to paste your exclusion. If you use the Add and Browse button then when the navigation window appears you should be able to Right click Paste in that (or use Ctrl+V) to the path field and that works.

5

Actually, I think, there is a context menu.
Otherwise, I wouldn’t see the right and lower edge of that menu.

As for the 2nd section of your post, that’s what I mean by “keyboard shortcuts”.

6

I don’t see anything in my XP Pro system, but I checked my win7 netbook and that is present, but they are all greyed out.

7

I am not sure I understan what you want or DavidR saying:

If you mean the avastUI, Settings, Exclusions, I'm not sure if this ever had a right click menu, like for Copy, Paste, etc.

But I do have it. See my image.

8

Yes, that’s the menu, I was referring to.

That one is missing on my netbook, my desktop computer and the desktop computer of a neighbour of mine.
They all are XP Home SP3 machines.

9

Well I am running XP Pro Spk 3 and it has always worked for me.

If repair did not fix it, you can try a clean install.

Run aswclear.exe first in safe mode: http://www.avast.com/uninstall-utility

Download and save a fresh copy of Avast!. Be sure to have your lincense handy if running a paid version:

http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_internet_security_setup.exe
http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe

10

I don’t think this will solve anything.

As mentioned before, I’ve got this issue on three different machines.
Each of them with a different hard- and software configuration.
The only things in common are the Home version of XP and the free version of Avast.

11

Don’t have a XP home version handy to try it out, but it works in another XP pro, Vista, and W7 I have close by.