corrupted files

Viruses and worms
1

Hello everyone, I am new to the Avast! forums and I’ve got a few concerns I hope to successfully get addressed. Today I ran a boot time scan with avast free edition and it found some corrupted files which I have taken a picture of and have posted here. I conducted the boot scan on my Dell Inspiron N7110 laptop x64 bit running Windows 7 Home Premium OS. I bought the laptop back in December 26, 2011, so it is still brand new. I haven’t even taken off any of the stickers from the dang thing that it came with. I’m an intermediate/somewhat advanced PC user and I can tell when my pc hiccups and has issues occurring. I was wondering if anyone can make sense of this error message I got when I ran avast boot scan. Background info on laptop: Unfortunately my laptop did suffer from an unfortunate virus attack back around March due to pirated software :-[ yes I unfortunately had to and admit to using pirated software on my pc due to a big project I had due for school using CAD but my school did not supply us with any licensing to use CAD so I had to find other means of getting the program, for the trial version did not last long enough. It was either pirate software or get a 0 for 3rd quarter :‘( :’( :cry: I ran tdsskiller to clean up my laptop and from there I called Dell and had them send me a copy of my OS disc and they helped me format and reinstall my OS from scratch. I’m not sure if that took a toll on it but I have formatted computers before and am highly knowledgeable on how to do so.

I just hope this brand new laptop isn’t gonna end up with problems just like my Windows XP Media Center Edition desktop. It also suffered from various viruses since I’ve had that clunker for 6-7 years and it now has a corrupt windows update application. PS: I’ve also run a boot time scan on that pc too and it has a ton of corrupt files but I’ve figured out that they are from the corrupt windows update. PS: If anyone has any idea on how to fix a corrupt windows update application, please feel free to write down how I can fix that too =D.

Anyway, I have run several full scans on my laptop using avast and it has not found any problems. I will try running a virus scan with malwarebytes as well if necessary, but I just need some help on how to attach the scan log. Anyways, please help! I jusst hope this isn’t part of some mean mean haccker who’s messed up my beautiful laptop at the prime of its life! Thank you all very much in advance.

2

wont let my picture upload. says its too big?

3

Hi MalwareMan,

This fixit worked for me, when Windows update was broken http://support.microsoft.com/kb/971058/en

Regards,

4

avast is a antivirus program … the only file(s) of interest to it is infected file(s) and when some are found it give them a malware name
files that can not be scanned are just that, it does not mean they are infected. avast will not take any action on these files … as they are not infected
avast is just giving you a scan error report and the reason why

Boot scan was not meant to be used as a regular scanner, but a scanner you use when something is wrong in the system

but I just need some help on how to attach the scan log
first crop your picture so that we dont have to see the hole desktop....then save as gif... then it should be small enough ;)
5

well i couldn’t crop out my picture enough to show all of the stuff so i just took the liberty of typing out exactly what the boot scan said instead.

Scan of all local drives

File C:\Users\Enri\AppData\LocalLow\Google\GoogleEarth\webdata\f_000081 l>sv.kml Error 42125 {ZIP archive is corrupted.}

File C:\Users\Enri\AppData\LocalLow\Google\GoogleEarth\webdata\f_000082 l>ru.kml Error 42125 {ZIP archive is corrupted.}

File C:\Users\Enri\AppData\LocalLow\Google\GoogleEarth\webdata\f_000097 l>default.kml Error 42125 {ZIP archive is corrupted.}

File C:\Users\Enri\AppData\LocalLow\Google\GoogleEarth\webdata\f_00009e l>pt-BR.kml Error 42125 {ZIP archive is corrupted.}

End of boot scan

6

seems as they belong to google earth

7

what should i do then?

8

does google earth work ? nothing

9

yes it works fine. i can open it and zoom in and all that stuff. im just curious why that showed up as a 42125 error

10
im just curious why that showed up as a 42125 error
maybe it is a archive not supported, but then i think it would say so in the error message ??? anyway, avast cant scan the files thats it no more no less.... computers works in mysterious ways