Hello
I have a serious problem and do not know how sulucionar, before my premium version virus, he finds a diagnosis for Viros that has to be deleted after restarting the system, but when done it corrupts my User administrator, so that whenever I try to log in it is created a temporary profile, so I can not log in as administrator, I await help!
Observation: I’m Brazilian and I do not know English using google translator if you Thank you thank Brazilian forum
What Virus did Avast report ?
Download OTL to your Desktop
Secondary link
[*]Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
https://dl.dropbox.com/u/73555776/OTL_Main_Tutorial.gif
[*]Select All Users
[*]Under the Custom Scan box paste this in
netsvcs
BASESERVICES
%SYSTEMDRIVE%*.exe
/md5start
services.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
winsock.*
/md5stop
CREATERESTOREPOINT
[*]Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[*]When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
[*]Post both logs
THEN
Download aswMBR.exe ( 4.5mb ) to your desktop.
Double click the aswMBR.exe to run it Click the “Scan” button to start scan
http://i1224.photobucket.com/albums/ee362/Essexboy3/aswMBR%20shots/aswMBRScan.gif
On completion of the scan click save log, save it to your desktop and post in your next reply
Making scanning again restored the system to login as administrator,
report:
C: \ Users \ Adminitrador \ AppData \ Local \ Temp \ 140213.exe | Threat Win32: Downloader-SPB [Adw]
C: \ Users \ Adminitrador \ AppData \ Local \ Temp \ fun140213.exe | Threat Win32: Downloader-SPB [Adw]
I tried to move quarantined gave following error:
Error: The quarantine server is not being executed. The communications with the remote procedure call (RPC) Failed
(2147422219)
starting the procedure prescribed above!