Cryptowall 3.0 - HELP_DECRYPT

Viruses and worms
1

Hi everyone,

I want to buy a lot of licenses of Avast to my company.
But I have some questions.

Does Avast in any kind of his versions prevent or delete Cryptowall 3.0 and the HELP_DECRYPT files ?

I know that probably I lost the files, but I need to delete this Virus, worm(?) and prevent to infect other machines on my network.
I will really appreciate if someone could recommend me a version of Avast that help me.

Thanks.
Sebastián Illanes B.

2

avast will detect known versions, but the bad guys release new undetected versions frequently
to my knowledge you have to pay to decrypt … backup is the solution

removal help you get here for free. Follow instructions here https://forum.avast.com/index.php?topic=53253.0
attach Malwarebytes and Farbar Recovery Scan Tool logs here

then essexboy will assist you when he is online later today, usually after work hours european time

3

Thanks for your answer I’m going to try the instruccions on that post.

4

The main defence against this is to be extremely cautious when opening e-mail attachments, open them in the sandbox first

5

It is like with human diseases.
A cure can only be developed after a disease is discovered.

I know that probably I lost the files
You are asking for a business solution. If you say that you have probably lost the files, I'm wondering who the main admin is, how things are setup etc. Where are the daily backups ?