Currently getting Entry Point Not Found message running 32bit game

Avast Free Antivirus / Premium Security
1

I am constantly getting pop up window
The procedure entry point MiniDumpWriteDump could not be located in the dynamic link library C:\Program Files\AVAST Software\Avast\x86\aswAMSI.dll" whenever I open 32bit game Command and Conquer Generals. How can I fix this?

2

Repair Avast:

  1. Avast GUI → Settings → Troubleshooting
  2. Click on ‘REPAIR APP’.
  3. Follow instructions.
  4. Reboot.
3

Hi Tom703,
aswAmsi.dll tried to load dbghelp.dll and get address of MiniDumpWriteDump function.
Can you please try to download procmon.exe and capture the issues so we will see why dbghelp doesnt contain such function.

  1. Download (https://docs.microsoft.com/en-us/sysinternals/downloads/procmon)
  2. Start procmon as admin
  3. Reproduce the issue
  4. Save a procmon log (Menu->File->Save…-> Events to save : all events checkbox, Format : Native Procmon Format)
  5. Zip the log as Tom703_11_2019.zip and upload it for analysis to avast ftp sever (https://support.avast.com/en-eu/article/FTP-file-upload).

Anyway you can disable amsi in you system via following registry values :

For x86 applications
HKLM\SOFTWARE\WOW6432Node\Microsoft\WBEM (you have to create AmsiEnable if it doesnt exist)
AmsiEnable = 0 (DWORD)

For x64 applications
HKLM\SOFTWARE\Microsoft\Wbem\AmsiEnable (you have to create AmsiEnable if it doesnt exist)
AmsiEnable = 0 (DWORD)

Thank you for help !

4

I have the exact same issue with the same game as the original post here. I have reinstalled all relevant programs/game, did several restarts, but cannot get past this error. Hope there’s a solution to this…

5

Have you tried what was suggested by Avast Team member ‘kwiq’ in the post above yours ?

6

Thx for the swift reply (on such a date :wink: ) No, I have not manually edited my registry. When I pay a lot of money for Avast Premium, I expect it to work (as it has been for years) without the need of such ‘hacks’ - that’s why I pay :slight_smile:

EDIT: Did try to add registry value as explained above. Restarted my PC. Still getting the same error.

7

SOLVED!

After a while I noticed that the above mentioned “dbghelp.dll” does not belong to Avast, as I got the impression of - it belongs to the game (C&C Generals ZH). That changes a few things. After a quick search on the web I found an issue regarding DirectX and this game, with a possible solution to delete this dll (the one in the game folder, mind - NOT the one you find in windows’ system32 folder ;)) This solution worked for me.

Even though the original error message heavily pointet towards Avast, it was actualy the “dbghelp.dll” in the game folder that caused this error message :o Final scores: AVAST 1 - EA Games 0. Let’s send the guys over at EA a cactus for framing Avast! ;D

8

Thanks for the time to respond and your feedback on what resolved it for you.