On a number of occassions after I have moved a found virus or trojan to the virus chest and made certain it was not longer anywhere else on my computer, I have then deleted the virus or trojan from the chest only to find it ends up back on my computer.
How do I delete from the chest so the virus or trojan is actually and permanently removed from my computer? It appears the standard method of deleting didn’t work.
Also, there are times when avast notifies me of a virus or a trojan and then when I try to move to chest or delete avast puts up an alert that the “file” or whatever is in use and can’t be moved or deleted…and this will go on and on.
This morning it found a downloadmanager trojan and avast kept alerting me it was busy and couldn’t do anything about it.
Also…it alerted me the file could not be deleted orr moved to the chest because it was in use.
What is the best way to deal with a situation like this?
Thank you.
Dana
I have then deleted the virus or trojan from the chest only to find it ends up back on my computer.Deleting things from the virus chest does not put the files back on your system.
Also, there are times when avast notifies me of a virus or a trojan and then when I try to move to chest or delete avast puts up an alert that the "file" or whatever is in use and can't be moved or deleted..and this will go on and on.If you have a NT based system you can avoid this by running a boottime scan. Or disable the process/application first and than move/delete the infected items.
To clean your system thoroughly, click on the link in my signature and follow the instructions in the malware removal section.
Thank you for the information about the boottime scan and turning off the application…I appreciate your help.
Thank you
Dana
You could try deleting the contents of the chest usind Delete Doctor (freeware, from http://www.sofotex.com), which is designed to delete stubborn or awkward files.
Can i ask what will happen if i have a virus in the virus chect and uninstall avast.Will this virus be deleted too.
Thanks! ???
Can i ask what will happen if i have a virus in the virus chect and uninstall avast.Will this virus be deleted too.
Yes it will
Thank you!