I was cleaning up files in my computer when I found folders left behind from trying Sunbelt Kerio Personal Firewall. When I tried to delete them I got “Access Denied”. I tried Unlocker, but Unlocker said it couldn’t find any locking hooks, Unlocker offered to delete with a reboot, but wasn’t able to. If anyone knows how to get rid of Sunbelt folders, please let me know.
Tech,
I downloaded Delete FXP Files as you suggested. I was able to delete the contents of Sunbelts files with Delete FXP Files, but not the folders themselves. Before Delete FXP Files, I wasn’t able to delete then contents (got “Access Denied”), so Delete FXP Files is a good program to have. Recursive folder deletion isn’t available in the free version. Do you know how I can remove the folders? Renaming the folders gets “Access Denied”.
I can’t change access rights as that option isn’t available. XP Home SP2. I mentioned "Renaming the folders gets ‘Access Denied’ " so you will know I’m unable to do anything with the folders.
I don’t know how to do command line functions. I guess I would need to open Command Prompt, but wouldn’t know what to do next.
[b]Add/Remove programs will not allow me to remove KPF, can I remove the program manually?[/b]
KPF should always be uninstalled through add/remove programs in the control panel. If for some reason you are not able to remove KPF through add/remove programs you can manually remove the main components by first booting into safe mode. On most systems you can access safe mode by pressing F8 during the boot process. Once in safe mode you can use add/remove programs to remove KPF. If this still does not work you can manually remove the KPF driver (FWDRV) from C:\WINDOWS\system32\drivers on NT based systems or in C:\WINDOWS\system on 9x based systems. You can then remove the Kerio/Personal Firewall directory containing all KPF files.
Killbox wasn’t able to delete Sunbelt folders. Thank you for your help. It was worth a try.
I’m not the only one with this problem. Having the folders on board doesn’t hurt as far as I know, but I want to know Sunbelt’s trick of keeping their folders on computers. It’s a dirty trick!!! A person has a right to determine what is or isn’t own their very own computers.
I’ll never use any Sunbelt software again. It’s on my blacklist with Comodo, but for a different reason.
Are you able to right click on the folder and select properties ?
If so is there a security Tab, if yes, try taking ownership (you need to be using an account with administrative privileges) of the folder allowing delete to everyone and see if that allows you to delete.
Have you tried a registry search for any sunbelt or kerio entries ?
No, I haven’t done a registry search. I’m not comfortable messing with the registry, I use CCleaner & RegCleaner, but I don’t think they can be used for searching for certain entries, or can they???
Sorry just a hope, it is there under certain circumstances.
You can search the registry, Start, Run, type regedit and click OK. This is safe to search, don’t change/edit anything, make a note of any entries (location, HK Local Machine, etc. and let us know if you find anything for sunbelt or kerio…
I’ve got an impression that I wasn’t clear enough in my previous post. Rdmaloyjr, did you try to get into Safemode and delete the folder? As far as I know, this is the easiest way to increase the user right.
Sorry to hear that. Then, I presume you have already tried to delete KPF driver, too…
[b]Add/Remove programs will not allow me to remove KPF, can I remove the program manually?[/b]
KPF should always be uninstalled through add/remove programs in the control panel. If for some reason you are not able to remove KPF through add/remove programs you can manually remove the main components by first booting into safe mode. On most systems you can access safe mode by pressing F8 during the boot process. Once in safe mode you can use add/remove programs to remove KPF. If this still does not work you can manually remove the KPF driver (FWDRV) from C:\WINDOWS\system32\drivers on NT based systems or in C:\WINDOWS\system on 9x based systems. You can then remove the Kerio/Personal Firewall directory containing all KPF files.
Are you using XP Home?
I suppose your file system is NTFS (and not FAT32).
No, they can’t. If you want to delete a specific key, you need to use Regedit or other registry tool. Anyway, I don’t think that the deleting right is set on Registry but in folder properties.
In safe mode or not, when you use rd command, you may want to use parameters like “/s” “/q”, making it like “rd /s /q FOLDER_NAME_HERE”. This enables you to delete the folder with its contents.
