Device listed twice and Mobile Bakcup should seem not active

Avast Mobile Apps Avast Backup for Android
1

I have Anti-Theft and Mobile Backup installed on my Honor 8 (listed as FRD-L09).

I don’t know why but in Avast Account I can see this device listed two times.

  • The first one tells me that I have installed both Avast Apps but Anti-Theft is not running (and force activation fails due to "unable to contact device) even if I checked PIN.
  • The second one tells me that I have installed only Anti-Theft and it is currently running, but I don’t have mention of Mobile Backup. I also just tried to do a backup from my device but… neve changed

Please, can you explain me what’s happening?

2

Make sure you have the latest version installed for AT as well as for AMS
Remove the devices from your account.
Wait e.g. 4 hours (it can take a while before changes are stored)
Connect the device again to your account

3

Also, please note that Mobile Backup isn’t supported anymore.

4

What??? It is not supported? Why?

I have not any notify about this fact… and so, what are new alternative?

5

See: https://forum.avast.com/index.php?msg=1257351

6

New alternative ?
Look in the playstore, plenty there to find.