Devices in My.Avast account - can list be edited to remove out of date items?

Avast Free Antivirus / Premium Security
1

I am running Avast 2015 Free on my Windows 7 desktop and, like many others who have reported on this forum today (Thursday 08 October 2015), experienced problems relating to the Avast server bug. Thankfully this now seems resolved and the program is working normally but, on earlier investigation into the problem, after a few failed attempts, I managed to visit my account on the MY.Avast website and saw that my ‘Devices’ list includes a number of out of date items including several with red dots and warnings to say I am not protected.

Most of these relate to an old XP desktop no longer connected to the internet and from which Avast has been completely removed. A few do relate to my Windows 7 desktop but the warnings here tend to tell me my registration is about to run out. The latest inclusion for my Windows 7 machine shows my registration does not need renewing until next year so I know there is no registration problem imminent.

Is there any way I can tidy up the ‘Devices’ list and remove the obsolete entries?

If I have posted in the wrong place, please excuse me and suggest where I should post this query. However, if anyone can give advice about the matter, I would be grateful. Thank you.

2

Yes, log into your account display all devices highlight the one that is old/not used, etc. click on the settings icon and select Delete From Account.

Do that for each one you need to remove.

3

Thanks David for your quick, helpful and succinct response. I have carried out the operation successfully - much easier and straightforward than I expected too. (I now see there is a My.Avast section in the forum where I should have posted my query).

4

You’re welcome.

Yes there is a my.avast.com sub-forum for issues related to the web page, avast account - but you will also find lots of those posts should have been in this forum - not a big deal, the main thing is it is resolved.