Did you uninstall/disable compaq monitoring tool?

You said: Did you uninstall/disable compaq monitoring tool?

What is this and how do I find it to uninstall it?

Thanks,
Jim ???

Who? Where?

Hey tech. He’s answering a question from his other post.

It shows in the hjt log as a service with a missing file.

O23 - Service: Content Monitoring Tool (msCMTSrvc) - Unknown owner - C:\WINDOWS\system32\msCMTSrvc.exe (file missing)

It’s legitamate, but the file is missing. We can remove the service as it is dead.

He will have to delete (manually) the associated registry keys with this service.
If he needs further help how to do it, just asks…