Hi, another point - I just noticed that there is the licence will be auto-renewed?!!! How do I switch this off? I actually want a refund as have had too many troubles with this software. Please advise.
then we search FAQ section and see if that help https://www.avast.com/en-eu/faq.php?q=renew
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Auto Renew - Disabling Automatic Renewal service for Avast products Check to see if your Order number can be found at https://store.avast.com/DRHM/store?Action=DisplayCustomerServiceOrderSearchPage&SiteID=avast.
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If you have used the product for less than 30 days - Try the following:
https://support.avast.com/Tickets/Submit/RenderForm/27/&cls02&ptf01&lic01&scr06 and use the Refund option.
- refunds can take up to 5 to 10 working days to be handled depending on your payment method.