Hello
I’ve been having start up and latency issues with my computer starting 2 weeks ago.
I’m running both Avast Premier and Malware Bytes. Initially the scans quarantined 1 or 2 files but start up issues have continued off and on since then.
Yesterday it took 2 hours trying various methods to boot the computer. It was fined for about 3 hours and then started to stall getting worse and worse until I shut it down.
I started the commuter in Safe Mode this morning and it stalled on Windows/System/32/Drivers/aswRvrt.sys for 2-3 minutes and then continue to boot.
Scans with Avast and Malware Bytes found 0 infected files.
In advance Thank you for the help
John
Hi john, welcome to the forum
So if I understand you right, you are able to boot the computer in normal mode, or safe mode with networking ?
Look at this tutorial https://forum.avast.com/index.php?topic=53253.0
Scroll down to “Farbar Recovery Scan Tool” and follow the directions for that tool only.
Attach both FRST.tx and Additions.txt logs in your next reply.
I will notify an expert to help you.
EDIT : According to expert Essexboy this sounds like a hardware problem though.
Greetz, Red.
Hi Red
Oh Oh…I’m thinking a bad SSD is going to be worse than a virus. If not a virus the next thing I’ll be learning to do is scanning a SSD for errors.
The FRST & Addition logs are attached.
Best
John
Error: (05/06/2015 09:21:04 AM) (Source: Microsoft-Windows-HAL) (EventID: 12) (User: )
Description: The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.
Is the system still under warranty ? As I can see no sign of malware but the error log has a few similar to this
Hi
Looks like there is a bug with the Samsung 840EVO SSD. There was a new firmware release in April 2015 that I’ll try to update the drive with.
http://www.anandtech.com/show/8617/samsung-releases-firmware-update-to-fix-the-ssd-840-evo-read-performance-bug
Your help is very much appreciated!
Best
John
Let us know if it fixes it