E-mail Scanner for Outlook

Lately, Avast is no longer scanning my MS Outlook. It says it is “waiting for a subsystem to start.” How did my scanning service get turned off, and how do I get it to run again? It used to show 7 of 7 providers running when I had Outlook open; now it is always just 6 of 7, with Outlook out of action! Thanks!

Make sure the avast plugin is not disabled into MS Outlook:

Outlook 2007 > Tools > Trust center > Add-inns > Manage Disabled items.
Outlook 2003 > Help > About > Disabled items.
Outlook 2002 > Help > About Microsoft Outlook > Disabled items.
Outlook 2000 > Tools menu > Options > Other > Advanced Options > Add-In Manager.

Also, update your avast program to the latest version 4.8.1227

Thanks! That was the fix (for Outlook 2003). All seven providers are running now!

You’re welcome. Feel free to come back any time you need help or just to change experiences 8)