email settings

hi
i just installed avast home,now my email does not come in from the server.i entered the pop.isp and smtp.isp(i’m not sure if it should have been the server number though)i would be grateful for some advice on the setting needed and where they need to be changed now i’ve completed the install
thanks
martin

Hello Martin…

With 98\Me:

  1. Configure your email accounts to work without the antivirus and test them.
  2. If everything is fine, close all your email clients (programs).
  3. Start Menu > All programs > avast antivirus > Mail Protection Wizard
  4. Follow the non Outlook/Exchange option (i.e., the second one).
    You can choose the supported email programs and select all the accounts
    (even the ones created in the future).
  5. Configure your email accounts to use avast! as antivirus.

With XP:

With Windows 2k\XP, since avast 4.5 there is a new mail detection that will work automatically. Please, set up your email account just as avast does not exist. It will detect the pop3/smpt/imap ports and scan your messages. Can you make a try and see if it’s ok? Thanks.
New email detection is automatic and do not require user interaction. Anyway, spam killer applications need manually change email account settings :wink:

Hope this helps.